Maternal Health Case Navigator

St. John's Community Health; Los Angeles (CA); On-site; USD 36,000 - 51,000; Full time

Job summary

St. John’s Community Health in Los Angeles is seeking a Case Manager to provide comprehensive, culturally responsive case management and care coordination across a diverse maternal-child health population.

You will conduct client intakes, develop individualized care plans, and connect families to essential services, including prenatal/postnatal care, housing, food, and mental health resources. Strong Excel and documentation skills are essential.

Qualifications

• Bachelor's degree in Social Work, Public Health, Health Administration, Human Services, or related field preferred; equivalent education/experience considered.
• Minimum 3 years of strong case management or care coordination experience in maternal/child health or related fields.
• Experience with medical billing, coding, claims management, or billing documentation is a plus.
• Strong experience with Microsoft Excel, including formulas, filters, sorting, data validation, reporting; proficiency with EHR systems and client databases.

Responsibilities

• Conduct comprehensive client intakes, needs assessments and develop individualized care plans.
• Provide ongoing case management, timely follow-up, and coordinated support throughout prenatal/postpartum periods.
• Connect clients to prenatal/postnatal care, housing, food, mental health, and other community resources.
• Conduct home visits and virtual check-ins to ensure client success and retention.
• Advocate for clients to reduce barriers to care and improve outcomes.

Skills

Interpersonal skills

Communication

Organizational skills

Excel proficiency

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Excel

EHR systems

MS Office

Billing software

Client databases

Job description

St. John’s Community Health in Los Angeles is seeking a Case Manager to provide comprehensive, culturally responsive case management and care coordination across a diverse maternal-child health population.

You will conduct client intakes, develop individualized care plans, and connect families to essential services, including prenatal/postnatal care, housing, food, and mental health resources. Strong Excel and documentation skills are essential.