MAT Program Coordinator: Access & Care Coordination

University of Washington; Seattle (WA); On-site; USD 32,000 - 45,000; Full time

Job summary

Harborview Medical Center, part of UW Medicine, is seeking a Program Coordinator for its Opioid Treatment Programs and Grants. You will coordinate patient access to Medication Assisted Treatment (MAT), handling intake, screening, referral management, and care coordination.

The role involves outreach to providers and community partners, assessing patient needs, arranging appointments, maintaining registries, and contributing to quality improvement to enhance treatment access and outcomes.

Qualifications

• High school graduation or equivalent
• Two years of experience in the program specialty
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

• Coordinate access to MAT and related healthcare services via intake, screening, referrals, and care coordination.
• Outreach with providers, care teams, hospitals, clinics, and partners to identify eligible patients.
• Assess patient needs and connect to medical, behavioral health, recovery support, housing, transportation, and financial resources.
• Serve as primary contact for patients, families, providers, and community organizations regarding MAT and resources.
• Coordinate appointments, referrals, and communication to support continuity of care.
• Maintain patient registries, referral queues, databases, and program records for documentation and compliance.
• Monitor engagement, identify barriers to care, and support strategies to improve access and outcomes.
• Develop outreach workflows, referral processes, tracking systems, and operational procedures.
• Prepare reports, track program data, and participate in quality improvement initiatives.
• Provide administrative and operational support including inquiries, records, staff training, and meetings.

Education

High school diploma or equivalent

Job description

Harborview Medical Center, part of UW Medicine, is seeking a Program Coordinator for its Opioid Treatment Programs and Grants. You will coordinate patient access to Medication Assisted Treatment (MAT), handling intake, screening, referral management, and care coordination.

The role involves outreach to providers and community partners, assessing patient needs, arranging appointments, maintaining registries, and contributing to quality improvement to enhance treatment access and outcomes.