MAT & Integrated Care Program Coordinator

University of Washington Medical Center; Seattle (WA); On-site; USD 66,997,000 - 95,906,000; Full time

Job summary

Harborview Medical Center is seeking a Program Coordinator for the Opioid Treatment Programs and Grants. The role supports Medication Assisted Treatment access, care coordination, and multi-agency collaboration. 40 hours weekly, days schedule, on-site at Harborview, Seattle.

The position emphasizes outreach to partners, data reporting, and program operations to improve access and outcomes for patients with opioid use disorder.

Qualifications

• High school graduation or equivalent and two years of experience in the program specialty.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

• Coordinate patient access to Medication Assisted Treatment (MAT) and related healthcare services through intake, screening, referral management, and care coordination activities
• Conduct outreach and collaborate with providers, care teams, hospitals, clinics, and community partners to identify eligible patients and facilitate access to treatment
• Assess patient needs and connect individuals to medical, behavioral health, recovery support, social services, housing, transportation, insurance, and financial assistance resources
• Serve as a primary point of contact for patients, families, providers, and community organizations regarding MAT services, eligibility, and available resources
• Coordinate appointments, referrals, and communication among patients, providers, care teams, payers, and community partners to support continuity of care
• Maintain patient registries, referral work queues, databases, and program records to ensure accurate documentation, reporting, and regulatory compliance
• Monitor patient engagement and care coordination activities, identify barriers to care, and support strategies to improve treatment access and outcomes
• Develop and maintain outreach workflows, referral processes, tracking systems, and operational procedures that support effective program delivery
• Prepare reports, track program data, and participate in quality improvement initiatives to enhance program performance and patient services
• Provide administrative and operational support, including responding to inquiries, maintaining records, supporting staff training, and participating in departmental meetings and initiatives

Job description

Harborview Medical Center is seeking a Program Coordinator for the Opioid Treatment Programs and Grants. The role supports Medication Assisted Treatment access, care coordination, and multi-agency collaboration. 40 hours weekly, days schedule, on-site at Harborview, Seattle.

The position emphasizes outreach to partners, data reporting, and program operations to improve access and outcomes for patients with opioid use disorder.