Masters-Level Intake Clinician: Crisis & Care Pathways

Mhrcflorida; Jacksonville (FL); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

403(b) Retirement Plan

PTO

Paid Holidays

FSA

Employee Assistance Program

Job summary

Mental Health Resource Center is seeking an Intake Clinician to provide clinical assessment and triage within the Comprehensive Services Center. This role evaluates psychiatric treatment needs, makes referrals, and supports access to care in the least restrictive setting to reduce unnecessary hospitalizations.

The incumbent will perform initial screenings, biopsychosocial assessments, develop treatment plans, and ensure continuity of care.

Qualifications

• Master’s degree in Social Work or related Human Services field is required.
• Minimum of 1 year of experience working with individuals with mental illness.
• Proficiency in MHRC EHR System within three months of employment.
• Proficiency in Microsoft Office, email, and internet use.

Responsibilities

• Conducts initial screenings and assessments for individuals requesting CSC services, including crisis intervention.
• Evaluates crisis calls, walk-ins, and referrals using Baker Act criteria and DSM-5 standards to determine service needs.
• Completes and documents screenings, assessments, and all required clinical information in accordance with CSC policies and procedures.
• Conducts comprehensive biopsychosocial assessments for individuals requiring clinical services.
• Develops diagnostic impressions based on assessment findings.
• Identifies appropriate service types, frequency, and level of care.
• Develops initial treatment plans.
• Conducts suicide risk assessments and identifies individuals requiring acute or higher levels of care.
• Determines and facilitates appropriate level of care in accordance with clinical findings and established procedures.
• Ensures appropriate follow-up and continuity of care, connecting individuals to ongoing treatment as indicated.
• Maintains accurate, complete, and confidential clinical records and remains current on Baker Act requirements, forms, and procedures.
• Serves as an advocate by explaining Baker Act regulations to families, agencies, and other stakeholders to support patient rights and safety.
• Completes required financial and authorization documentation.
• Maintains knowledge of third-party payer requirements, including notifications and pre-certifications for outpatient and inpatient services.
• Assesses and monitors for risk factors, trauma symptoms, and signs of abuse, neglect, or abandonment; follows appropriate reporting protocols.

Skills

Customer service

Communication

MS Office proficiency

Education

Master’s degree in Social Work or related Human Services field

Tools

MHRC EHR System

Email

Internet

Job description

Mental Health Resource Center is seeking an Intake Clinician to provide clinical assessment and triage within the Comprehensive Services Center. This role evaluates psychiatric treatment needs, makes referrals, and supports access to care in the least restrictive setting to reduce unnecessary hospitalizations.

The incumbent will perform initial screenings, biopsychosocial assessments, develop treatment plans, and ensure continuity of care.