Master Window & Door Service Technician

American Cedar & Millwork; Raleigh (NC); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Company-supplied service van

All required tools and equipment

Company cellphone and laptop

Supportive team and leadership

Job summary

American Cedar & Millwork is seeking a skilled Window & Door Service Technician in Raleigh to provide high-quality post-installation service and technical support. You will diagnose issues, coordinate with manufacturers, and ensure each product performs as intended, traveling to customer homes as needed.

We value strong technical expertise, organization, and clear, compassionate communication with customers. A minimum of five years in window/door service is required.

Qualifications

• Minimum five years of experience in window and door service.
• Background in window service, door service, or finish carpentry.
• Ability to lift up to 75 lbs and work safely from ladders.
• Strong communication skills and empathy when interacting with customers.

Responsibilities

• Install and service screens, balances, glass, sashes, muntins, and related components.
• Perform window and door adjustments, cleaning, and job site cleanup.
• Evaluate homeowner concerns and determine corrective solutions.
• Understand and apply proper installation methods and performance standards.
• Complete service work related to installation or manufacturing issues.
• Travel to customer homes to inspect and repair window and door products.
• Order parts and coordinate with manufacturers’ service departments.
• Complete warranty and service documentation accurately and on time.

Skills

Window service

Door service

Finish carpentry

Strong communication

Organized

Attention to detail

Valid driver’s license

Job description

American Cedar & Millwork is seeking a skilled Window & Door Service Technician in Raleigh to provide high-quality post-installation service and technical support. You will diagnose issues, coordinate with manufacturers, and ensure each product performs as intended, traveling to customer homes as needed.

We value strong technical expertise, organization, and clear, compassionate communication with customers. A minimum of five years in window/door service is required.