Master Technician-Tony Chevrolet Hilo

Tony Volkswagen; Hilo (HI); On-site; USD 42,000 - 54,000; Full time

Job summary

Tony Group is seeking a technician to perform repair work per Repair Order in accordance with dealership and factory standards in a fast-paced environment.

You will road test vehicles, communicate with the Service Advisor and parts department, document all work, and stay current with mandated training while maintaining tools and equipment.

Qualifications

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Valid driver's license with clean driving record
• ASE certifications

Responsibilities

• Repair work per Repair Order in line with dealership and factory standards.
• Road test vehicles or refer to the test technician.
• Communicate with Service Advisor about repair status and parts.
• Document all work and recommendations on the repair order.
• Keep up-to-date with mandated factory and dealership training.
• Maintain personal and company tools and equipment.
• Adhere to Tony Group standards: SMILE, GREET, HELP, THANK, GOLD.

Skills

Communication skills

Organizational skills

Time management

Problem-solving

Prioritization

Driving license

ASE certifications

Education

High school diploma or equivalent

Job description

Performs work as outlined in the Repair Order with efficiency and accuracy and in accordance with dealership and factory standards. Road test vehicles when required or refers to the test technician.

Responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.

• Repair Work- Performs work as outlined in the Repair Order with efficiency and accuracy and in accordance with dealership and factory standards. Road test vehicles when required or refers to the test technician.
• Communication- Communicates with Service Advisor about the status of the repair, to include additional work if needed. Must also communicate with the parts department regarding parts for the repair. Advises Service Advisor if repair work results in a change in the vehicle appearance or condition.
• Documentation – Must document all work done and recommended on the repair order
• Training- Must be current in all mandated factory and dealership training.
• Tools and equipment – Must maintain both personal and company tools and equipment.

Additional Responsibilities: Adhere to the Tony Group Standards

• SMILE: be positive and respectful to everyone
• GREET: greet everyone within five feet
• HELP: help every guest or find someone who can
• THANK: remember to always thank the guest
• GOLD: Go for Gold (Grand Opening Look, Daily)

Qualifications

Required skills and abilities

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Valid driver's license with clean driving record
• ASE certifications

Education and Experience:

• High school diploma or equivalent and 1-2 years of related experience.

Physical Requirements:

Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. Must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and distance vision.