Lube Technician-Tony Honda Hilo

Tony Hawaii Automotive Group; Hilo (HI); On-site; USD 25,000 - 30,000; Full time

Job summary

Tony Hawaii Hilo in Hilo, HI is seeking a Lube Technician to join the Service department. You will perform light maintenance including lube, oil, and filter changes, tire rotation/balancing, and cooling system flushing, under dealership and factory standards.

Ideal candidates have a High School Diploma or equivalent and 1–2 months of related experience, strong communication and customer service skills, and a valid driver's license with a clean record.

Qualifications

• High School Diploma or equivalent and 1–2 months of related experience.
• Excellent communication and customer service skills.
• Valid driver's license with clean driving record.

Responsibilities

• Perform light maintenance: lube, oil, and filter changes, tire rotation/balancing, and cooling system flushing.
• Repair work per Repair Order to dealership and factory standards; road test when required.
• Communicate with Service Advisor about repair status and with parts department for required parts.
• Document all work and recommendations on the repair order.
• Maintain personal and company tools and equipment; stay current in factory and dealership training.
• Adhere to Tony Group Standards: SMILE, GREET, HELP, THANK, GOLD.

Skills

Good verbal and written communication

Excellent customer service

Valid driver's license with clean DL

Education

High School Diploma or equivalent

Job description

Job Details: Job Location: Tony Hawaii Hilo - Hilo, HI 96720, Job Description

Job Title: Lube Technician Department: Service

Reports to: Service Manager Effective Date: 4/10/23/23

Job Summary:
Perform light maintenance and repairs which include lube, oil, and filter changes, balancing and rotation of tires, and flushing cooling systems. Responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.

Essential Job Responsibilities:

• Repair Work- Performs work as outlined in the Repair Order with efficiency and accuracy and in accordance with dealership and factory standards. Road test vehicles when required or refers to the test technician.
• Communication- Communicates with Service Advisor about the status of the repair, to include additional work if needed. Must also communicate with the parts department regarding parts for the repair. Advises Service Advisor if repair work results in a change in the vehicle appearance or condition.
• Documentation – Must document all work done and recommended on the repair order
• Training- Must be current in all mandated factory and dealership training.
• Tools and equipment – Must maintain both personal and company tools and equipment.

Additional Responsibilities: Adhere to the Tony Group Standards

• SMILE: be positive and respectful to everyone
• GREET: greet everyone within five feet
• HELP: help every guest or find someone who can
• THANK: remember to always thank the guest
• GOLD: Go for Gold (Grand Opening Look, Daily)

Qualifications: Required Skills/Abilities:

• Good verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent Customer service skills.
• Valid driver’s license with clean driving record

Education and Experience:

• High School Diploma or equivalent and one to two months of related experience.

Physical Requirements: Regularly exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud.