Master Service Technician

PT Holdings LLC; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company in commercial kitchen equipment repair as a Service Technician. This role offers an exciting opportunity to work with advanced kitchen and HVAC systems, troubleshoot complex issues, and provide excellent service to customers. With a focus on safety and efficiency, you'll be part of a dynamic team that values your skills and offers a supportive environment for professional growth. Enjoy competitive pay, a sign-on bonus, and comprehensive benefits including medical and dental coverage, retirement plans, and ongoing training. If you're ready to take the next step in your career, this is the place for you!

Benefits

Sign-On Bonus

Company Vehicle

Cell Phone

Uniforms Provided

Continuing Education

401(k) and Profit Sharing

Paid Holidays

Medical Benefits

Dental Benefits

Disability Insurance

Qualifications

• At least one year of relevant experience in equipment repair.
• CFESA Master Technician with three of four CFESA certifications.

Responsibilities

• Repair gas, electric, water, refrigeration, and HVAC equipment.
• Document tasks using a tablet and communicate with customers.

Skills

Troubleshooting

Gas and Electric Equipment Repair

HVAC Systems Knowledge

Customer Communication

Education

High School Diploma

CFESA Master Technician Certification

Tools

Hand Tools

Power Tools

Tablet for Documentation

Job description

Description

Position at Whaley Foodservice

***HIRING IMMEDIATELY!!!***

***Sign On Bonus Available for Qualified Service Technicians***

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, with over 600 employees across 31 locations.

Visit "Whaley Careers" to find your place to grow.

Pay Rate: $40.00-52.00/hour*

POSITION SUMMARY:

This role involves maintenance and repair of customer equipment. The technician is trained in at least two skill sets, maintains high productivity, holds three of four CFESA certifications, and participates in on-call rotation. Leadership qualities are required to mentor and train others.

MAJOR RESPONSIBILITIES:

1. Adhere to safety policies and wear personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration, and steam-powered commercial kitchen and HVAC equipment.
3. Use a tablet to document tasks such as parts orders, work orders, and timesheets promptly.
4. Communicate professionally with customers regarding repairs and status updates.
5. Use proper tools, including hand and power tools, for repairs.
6. Monitor truck stock to ensure necessary parts are available.
7. Maintain service vehicle, tools, and uniforms.
8. Work independently with minimal supervision.
9. Participate in scheduled weekend/holiday on-call rotations and work overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers from the branch parts personnel.
2. Collect payments on COD jobs.
3. Contribute to branch goals for response time and first-time fix rates.
4. Engage in training to enhance skills and knowledge.
5. Perform other duties as assigned.

CONTACTS:

• Internal: Daily contact with branch staff; occasional contact with corporate staff.
• External: Frequent contact with customers; occasional contact with manufacturers for warranty issues.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years old.
• Successful background check and drug screening required.
• Valid driver’s license meeting safety standards.
• Minimum one year of relevant experience.
• CFESA Master Technician with at least three of four CFESA certifications.

WE OFFER:

• Sign-On Bonus for qualified technicians
• Competitive salary and on-call pay
• Company vehicle and cell phone
• Uniforms, meters, and test equipment provided
• Continuing education and industry certification
• 401(k) and profit sharing
• Paid holidays and vacation
• Medical and dental benefits
• Short-term and long-term disability insurance (company paid)
• Life insurance (company paid)

Come home to Whaley! Visit our career site to find your place to grow.

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.