Audi or VW Master Service Technician -- Audi South Orlando

AutoNation; Orlando (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a Master Service Technician to join their dynamic team in Orlando. In this role, you will perform essential vehicle repairs and maintenance, ensuring adherence to dealership and factory standards. Your expertise will foster customer loyalty through exceptional service and trust. This position offers opportunities for career growth, including paths to Master-Certified Technician and Service Management roles. Join a company committed to community involvement and diversity, making a positive impact while advancing your career in the automotive industry.

Benefits

Competitive Pay

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Maternity Benefits

Employee Discounts

Participation in DRVPNK Initiative

Qualifications

• 2+ years of experience as an Audi or Volkswagen technician.
• Dealership experience and automotive technical training required.

Responsibilities

• Perform vehicle repairs and maintenance to dealership standards.
• Communicate effectively with Parts Department and Service Advisors.
• Conduct multi-point inspections and document all work accurately.

Skills

Automotive Repair

Diagnostic Skills

Customer Service

Attention to Detail

Education

High School Diploma or Equivalent

Automotive Technical Training

Tools

Standard Automotive Tools

Job description

Join to apply for the Audi or VW Master Service Technician -- Audi South Orlando role at AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. We have a network of dealerships nationwide and are committed to community involvement through initiatives like DRV PNK, which has raised over $40 million for cancer-related causes.

The Master Technician performs vehicle repair and maintenance according to dealer and factory standards, building customer loyalty through trust and confidence in AutoNation as a care-giver for their vehicle's safety and reliability.

What are the day-to-day responsibilities?

1. Perform vehicle repairs and maintenance efficiently and accurately, adhering to dealership and factory standards.
2. Communicate regularly with Parts Department and Service Advisors to manage work and customer communication effectively.
3. Diagnose malfunctions and perform repairs with customer authorization.
4. Conduct multi-point inspections and recommend necessary services to ensure vehicle safety and reliability.
5. Document all work performed on each vehicle accurately.
6. Maintain an inventory of standard tools and participate in factory-sponsored training as needed.
7. Provide an exceptional customer experience to foster loyalty.

How will I know if I am successful?

Success is measured by achieving targeted production, sales, and customer satisfaction scores.

What are the minimum requirements?

1. High School diploma or equivalent.
2. At least 2 years of experience as an Audi or Volkswagen technician.
3. Dealership experience of at least 2 years.
4. Automotive technical training relevant to store needs.
5. Attention to detail, organization, and follow-up skills.
6. Valid driver’s license with a safe driving record.

Opportunities for career growth include:

• Master-Certified Technician
• Service Advisor
• Service Management

Benefits and perks include:

• Competitive pay and 401(k) matching
• Health, dental, and vision insurance, maternity benefits
• Employee discounts on vehicles, services, and parts
• Exclusive deals through YouDecide
• Participation in the DRVPNK initiative supporting cancer research

AutoNation values diversity, equity, and inclusion. We encourage candidates from all backgrounds to apply, even if you do not meet every requirement. Join us and be part of a culture that fosters belonging and positive impact.