Master Schedule Success Manager

Rockstar

United States

On-site

USD 90,000 - 130,000

Full time

4 days ago

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Benefits offered by this job

Health benefits

Flexible PTO

Professional development

Job summary

Rockstar is seeking a School Success Manager to help schools build optimized, equitable master schedules using our AI-powered platform. You will work directly with school partners to guide them through onboarding, configuration, and ongoing use of the scheduling tool, ensuring they maximize platform value and support.

This role blends customer success with strategic district collaboration and data integration work.

Qualifications

Experience in developing middle and/or high school schedules.
Ability to build systems and processes for scheduling support.
Experience working in fast-paced, high-growth environments.

Responsibilities

Own a portfolio of schools and lead onboarding and training for schedulers.
Provide end-to-end support to finalize schedules and resolve constraints.
Develop strategic relationships with lead schedulers, principals and scheduling teams.
Track success metrics and drive high renewal rates.
Troubleshoot technical issues with product and engineering teams.
Own a portfolio of district accounts and align schedules with district priorities.
Support data integration and data transfer for the company app.
Coordinate cross-functionally to incorporate feedback and drive improvement.
Participate in sales efforts by joining pitches and product demos.