Master

Scenic Group (Scenic / Emerald Cruises); United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Scenic Group (Scenic / Emerald Cruises) seeks an experienced river captain to lead nautical operations on Europe's waterway itineraries. You will ensure safe navigation, enforce company safety standards, and maintain exceptional guest experiences.

The role requires river captain qualifications, A/B patent, radar and radio certificates, and fluency in English; German for navigation is also required. You will supervise the nautical team, liaise with port authorities, and uphold environmental and

Qualifications

• Qualified Captain on one or several rivers (Danube; Dutch and Belgian rivers; Rhine/Main/Moselle; Seine/Rhône/Saône).
• A or B river patent.
• Radar and radio certificate for the respective areas of operation.
• Fluency in English for guests and company personnel.
• German language ability for navigation purposes.

Responsibilities

• Represent the company values and visions.
• Ensure professional and courteous service while managing daily operations.
• Implement and maintain company standards and operating procedures.
• Adhere to the Safety Management plan and observe legal requirements.
• Conduct quality controls and spot checks.
• Navigate the ship safely along Europe’s rivers.
• Supervise nautical-technical-safety matters and crew.
• Ensure guest satisfaction through interactions with guests and departments.

Skills

River navigation

Leadership

Team player

Guest interaction

Safety management

German language

English language

Organized

Responsible

Job description

Requirements

• Qualification as Captain on one or several of the following rivers:
• Danube
• Dutch and Belgian rivers
• Rhine, Main and Moselle
• Seine, Rhône and Saône
• A or B river patent
• Radar and radio certificate for the respective areas of operation
• Ability to communicate in German for navigation purposes
• Ability to communicate in English with guests and company personnel
• Leadership skills
• Team player
• Good social skills and ability to interact with guests
• Organized and dependable personality with a strong sense of responsibility

Role and Responsibilities

• Represent the company values and visions
• Ensure a professional and courteous service while managing the daily operations
• Implement and maintain company standards and operating procedures
• Adhere and enforce the company "Safety Management plan"
• Observe all legal requirements and protocols
• Conduct quality controls and spot checks
• Distribute information within the team as well as to all other departments, including shore-side and head office
• Navigate the ship safely from port to port along Europe's rivers
• Direct, manage and supervise all nautical-technical-safety matters
• Assume responsibility for the safety of ship, the guests, the entire crew and environmental stewardship
• Supervise and train the nautical team in carrying out deck work
• Interact with guests courteously on a regular basis
• Liaise with the hotel manager and cruise director to ensure guest satisfaction
• Evaluate nautical crew and provide feedback, including performance enhancing action plans when necessary
• Support and encourage talented crewmembers by identifying and suggesting career steps, following the company HR operating standards
• Liaise professionally with local authorities during inspections and audits
• Monitor the nautical crew vacation plan
• Monitor the nautical crew duty-schedules and ensure compliance with relevant labour legislation
• Be familiar with all docking locations
• Ensure proper storage use and that emergency escape routes are always free

Side Tasks

• Prepare and supervise winter repairs
• In charge of winter harbor
• Manage other duties such as luggage service, loading, and garbage off-loading
• Manage and execute all safety drills
• Report any accidents or incidents to the company accordingly
• Identify "near miss" situations accordingly and follow up with reports
• Participate in scheduled trainings, briefings, and meetings