Massage Therapist - Tenaya Stone Spa - Part Time

United States Digital Space LLC; Anaheim (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Commission and gratuities

Benefits package

Job summary

Tenaya Stone Spa is seeking Massage Therapists in California to provide exceptional guest service and professional massage treatments. You will follow spa protocols, apply products, and promote services while ensuring guest satisfaction.

Must have a CA Massage Therapist license, 18+ years old, and prior spa or hotel experience. Full-time role with availability including evenings and weekends. Disneyland area knowledge is preferred.

Qualifications

• Must be at least 18 years old.
• Must currently hold and maintain California Massage Therapist license.
• Previous experience in a spa or hotel environment.
• Ability to handle difficult situations independently while using service recovery methods.
• Knowledge of all services and products while educating Guests.
• Strong verbal communication skills.
• Enthusiasm and excellent guest service skills.
• Receptive to special requests and proactive in anticipating Guests needs.
• Knowledgeable about The Disneyland Resort and surrounding area.

Responsibilities

• Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols.
• Perform all spa treatments as defined by the position.
• Apply oils, lotions, and other products.
• Care for equipment and use products cost effectively.
• Uphold sanitation and sterilization standards.
• Perform prep work and restock room as required.
• Promote spa services, sessions, and retail and promotions.
• Handle Guests questions and concerns professionally.
• Provide accurate responses to Guest requests for satisfaction.
• Attend mandatory training to stay updated on spa policies and trends.
• Must be able to perform all massage treatments offered by Tenaya Stone Spa.
• Additional leadership opportunities may be available after assessment.

Skills

Guest service

Communication skills

Enthusiasm

Flexibility

Education

California Massage Therapist license

Tools

Basic computer knowledge

Job description

Massage Therapists at Tenaya Stone Spa provide exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products.

Responsibilities

• Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices
• Ability to effectively perform all spa treatments and services as defined by the position being performed
• Ability to properly apply oils, lotions, and other appropriate products
• Properly care for equipment and use proper amounts of products to be cost effective
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Perform prep work and properly clean and restock room as required
• Actively promote spa, treatments, services, sessions, and retail as well as programs and promotions
• Handle Guests questions and concerns professionally and courteously
• Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction
• Attend mandatory training to maintain knowledge of current spa policies, procedures, and trends
• Must be able to perform all massage treatments offered by Tenaya Stone Spa
• Additional leadership opportunities may be available that would require completion of an additional practical/assessment

Basic Qualifications

• You must be at least 18 years of age to be considered for this role
• Must currently hold and maintain state Massage Therapist license (with state of California)
• Previous experience in a spa or hotel environment
• Ability to handle difficult/sensitive situations independently while confidently utilizing service recovery methods
• Possess complete knowledge of all services and products while educating Guests
• Strong verbal communication skills
• Must have enthusiasm and possess excellent guest service skills
• Receptive to special requests and proactive in anticipating Guests needs
• Knowledgeable about The Disneyland Resort and surrounding area

Preferred Qualifications

• Previous leadership experience in a spa environment
• Basic computer knowledge

Additional Information :SCHEDULE AVAILABILITYOur Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. This roles is Full Time and requires full availability, including working evenings, weekends and holidays when needed.

The pay rate for this role in California is $21.13 per hour, plus commission and gratuities.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.