Massage Therapist - Tenaya Stone Spa - Part Time

Disneyland Resort; Anaheim (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Other benefits

Job summary

Disneyland Resort’s Tenaya Stone Spa is seeking Massage Therapists to deliver therapeutic massages and related services to Guests, following spa protocols. You will apply oils and products, keep treatment rooms prepared, and promote spa services and retail with a focus on guest satisfaction.

Role requires CA licensure, spa/hotel experience, and a flexible schedule including nights, weekends, and holidays. Growth opportunities exist for leadership roles within the spa team.

Qualifications

• Must be at least 18 years of age
• California Massage Therapist license (active)
• Spa or hotel environment experience
• Ability to handle sensitive situations with service recovery
• Knowledge of services/products; educate Guests
• Strong verbal communication and guest-service orientation
• Flexible schedule; open to evenings/weekends/holidays
• Receptive to special requests and guest needs

Responsibilities

• Provide consistent professional massage treatments per Tenaya Stone Spa protocols
• Perform all spa treatments offered by Tenaya Stone Spa
• Apply oils/lotions and other products
• Care for equipment and manage product usage
• Maintain sanitation and sterilization standards
• Prepare and restock treatment rooms
• Promote spa services and retail to Guests
• Address Guest questions and concerns professionally
• Provide quick, accurate responses to Guest requests
• Attend mandatory training on spa policies and trends
• Potential for additional leadership opportunities requiring assessment

Skills

Massage Therapy

Guest Service

Sanitation Knowledge

Communication

Leadership Experience

Job description

Massage Therapists at Tenaya Stone Spa provide exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products.

Responsibilities

• Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices
• Ability to effectively perform all spa treatments and services as defined by the position being performed
• Ability to properly apply oils, lotions, and other appropriate products
• Properly care for equipment and use proper amounts of products to be cost effective
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Perform prep work and properly clean and restock room as required
• Actively promote spa, treatments, services, sessions, and retail as well as programs and promotions
• Handle Guests questions and concerns professionally and courteously
• Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction
• Attend mandatory training to maintain knowledge of current spa policies, procedures, and trends
• Must be able to perform all massage treatments offered by Tenaya Stone Spa
• Additional leadership opportunities may be available that would require completion of an additional practical/assessment

Basic Qualifications

• You must be at least 18 years of age to be considered for this role
• Must currently hold and maintain state Massage Therapist license (with state of California)
• Previous experience in a spa or hotel environment
• Ability to handle difficult/sensitive situations independently while confidently utilizing service recovery methods
• Possess complete knowledge of all services and products while educating Guests
• Strong verbal communication skills
• Must have enthusiasm and possess excellent guest service skills
• Receptive to special requests and proactive in anticipating Guests needsKnowledgeable about The Disneyland Resort and surrounding area

Preferred Qualifications

• Previous leadership experience in a spa environment
• Basic computer knowledge

SCHEDULE AVAILABILITY

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. This roles is Full Time and requires full availability, including working evenings, weekends and holidays when needed.

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The pay rate for this role in California is $21.13 per hour, plus commission and gratuities.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.