Massage Therapist

Well & Being Spa at The Westin Stonebriar

Frisco (TX)

On-site

USD 48,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental and Vision
401K Matching
PTO – Paid/Holiday Time Off
VTO – Voluntary Time Off
Discounts on Retail Products and Spa Services

Job summary

A premier spa in Texas is seeking a Massage Therapist responsible for delivering exceptional massage and body therapy services to guests. The ideal candidate will possess a valid Massage Therapy License, excellent problem-solving and communication skills, and have 1-3 years of experience in the hospitality industry. This role requires a flexible schedule and a commitment to maintaining high standards of service and professionalism. Competitive compensation includes service commissions and benefits for full-time employees.

Qualifications

  • 1-3 years of experience in a Massage Therapist position, preferably in a hotel/resort.
  • Knowledge of Massage Theory, Anatomy, and Physiology.
  • Must be able to stand for long periods of time.
  • 1–3 years experience in a Massage Therapist role, preferably in hotel/resort.
  • Ability to stand for long periods.
  • Knowledge of Massage Theory, Anatomy, and Physiology.
  • Polished, professional, with strong written and verbal English.
  • Flexible schedule including days, nights, holidays and weekends, on-call if needed.
  • Organized, timely and detail-oriented.
  • Basic computer software skills.

Responsibilities

  • Provide comprehensive and professional massage and body therapies.
  • Setup and break down designated treatment area.
  • Interact cooperatively with guests and co-workers.
  • Set up and break down designated treatment area with neat, stocked spaces.
  • Provide spa guests with a tour of spa facilities when needed.
  • Interact cooperatively with guests and coworkers.
  • Anticipate guest needs and uphold Forbes 5 Star standards.
  • Report guest problems to Spa Manager on Duty.
  • Maintain safety and sanitation standards.
  • Make decisions within general policy and procedures.

Skills

Excellent communication skills
Problem-solving skills
Strong command of written and verbal English
Organized and detail-oriented
Attention to detail
Communication

Education

High School diploma or equivalent
Current state Massage Therapy License

Tools

Basic Computer software skills

Job description

Company Overview

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.

Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”

We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!

Job Summary

The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

Responsibilities
  • Understand and abide by Trilogy and Well & Being Spa policies and procedures.
  • Provide guests with a thorough and knowledgeable spa service.
  • Demonstrate respect, sensitivity and concern for guests needs with a professional and pleasant manner.
  • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas.
  • Provide spa guests with a tour of spa facilities, when needed.
  • Interact cooperatively with, and with consideration towards guests and co-workers.
  • Anticipate guest’s needs and adhere to Well & Being Spa and Trilogy’s standards for guest service, including FORBES 5 Star Standards.
  • Communicates guest problems or complaints to the Spa Manager on Duty.
  • Maintain safety and sanitation standards.
  • Decisions of a broad nature are made in accordance with general policy and procedures.
Qualifications
  • Must have a High School diploma or equivalent.
  • Must have current state Massage Therapy License.
  • Candidate must be authorized to work in the US.
  • Must have at least 1-3 years experience in a Massage Therapist position, preferably in a hotel/resort.
  • Must be able to stand for long periods of time.
  • Knowledge of Massage Theory, Anatomy, and Physiology.
  • Must be polished, professional, and have a strong command of both written and verbal English.
  • Must have a flexible schedule, including days, nights, holidays, and weekends, and must be available on an "On Call" basis, if needed.
  • Must be organized, timely and detail-oriented.
  • Basic Computer software skills.
Benefits/Perks
  • Medical, Dental and Vision (Full-Time Employees only)
  • 401K Matching
  • PTO – Paid/Holiday Time Off
  • VTO – Voluntary Time Off
  • Discounts on Retail Products and Spa Services
Compensation

26% Service Commission vs hourly + Service Charge + Retail Commission

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