MASSAGE THERAPIST

Caesars Entertainment; Biloxi (MS); On-site; USD 30,000 - 54,000; Full time

Job summary

Caesars Entertainment in Biloxi, MS is seeking a professional Massage Therapist to provide expert massages and body treatments with exceptional guest service.

Responsibilities include maintaining a positive attitude, communicating spa offerings, ensuring room readiness, and adhering to safety and regulatory standards. The role requires a valid massage therapy license, ability to work with diverse guests, and strong English proficiency.

Qualifications

• Licensed massage therapist license or permit.
• Able to administer treatments to male and female guests professionally.
• Understand and follow Bloodborne Pathogen procedures.
• Excellent reading, writing and oral proficiency in English.

Responsibilities

• Provide expert massage and body treatments to guests within given time frames.
• Maintain professional, positive attitude with guests and team members.
• Communicate spa offerings clearly and describe services to guests.
• Administer treatments according to training and certification.
• Recommend and upsell spa services when appropriate.
• Ensure cleanliness and proper setup of treatment rooms.
• Handle guest questions and concerns with courtesy and professionalism.

Skills

Customer service

Communication

Physical fitness

Team player

Job description

Position Purpose

To provide each guest with excellent customer service, massages and body treatments.

Essential Functions

Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.

Initiate and engage in conversations in a professional and friendly manner.

• Administer expert massage and body treatments for various purposes and needs and in the specific time frame given.
• Provide consistent professional treatments as directed in training classes and accepted certification practices.
• Properly care for equipment and product used.
• Communicate and describe in an articulate manner the spa offerings.
• Compare and contrast the different services on the menu.
• Recommend and up-sell services at the spa facility on property.
• Handle guest questions and concerns with professionalism and courtesy.
• Respond to guest requests immediately, accurately, and appropriately.
• Understand the importance of and committed to continuing education.
• Works unsupervised for extended period of time.
• Uphold all protocols for set-up and cleanliness of treatment rooms.
• Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude.
• Maintain a clean, safe, stocked and well-organized work area, including extensive in-between client cleaning procedures.
• Maintain well-maintained spa appearance, cleanliness of facility and workspace.
• Comfortable around guests who may be in a state of undress.
• Perform other tasks as assigned by Manager or Assistant Manager.
• Ability to troubleshoot and problem solve problems in fast paced environment.

Other

• Regular attendance is essential to the successful performance of the position.
• Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility.
• Must comply with rules and regulations for the safe and effective operation of the facility.
• Maintains a friendly pleasant and professional demeanor and appearance at all times.
• Adheres to MS State Board of Massage Therapist Rules and Regulations.

Qualifications

• Massage Therapy License or Permit.
• Able to administer treatments to male and female guests in a professional manner.
• Understand and follow Bloodborne Pathogen procedures.
• Excellent reading, writing and oral proficiency in the English language.
• Must be able to stand up to 9 hours per day; length of time of these tasks may vary.
• Able to lift 15lbs occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.
• Must be able to operate office equipment such as computers, online booking platforms, printer, and two-way radio.

Summary

This job description in no way implies that these are the only duties to be performed by the team members occupying this position. Team members will be requested to perform other job-related duties assigned by management.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.