Job Summary
Performs professional massages for guests of the hotel/casino.
How You Will Create the Extraordinary
- Courteous, friendly and respectful treatment of guests and co‑workers alike
- Maintain the appearance of the treatment rooms and locker areas, including dusting, filling, stocking, polishing and keeping the room tidy at all times
- Ensure that guest/client is properly draped at all times
- Check appointments carefully and report to proper room assignments in a timely manner
- Ensure proper treatment room set‑up at the end of each treatment including the end of the shift
- Keep all massage stations properly stocked
- When greeting clients, always ask if there are any areas of sensitivity or health problems you should know about
- Determine whether or not the client/guest has had massage before
- During massage, please keep voices low
- After treatment, show client/guest to proper area and offer a beverage
- Prior to performing a massage, point out any noticeable bruising to client/guest and have them acknowledge on waiver
- When not performing a massage, assist Attendants with office duties, inventory, lockers or any other area of the spa
- Transport clean and soiled linen to and from the laundry
- Report any repairs or supply needs to your supervisor
- Report any injuries of employees or guests to the proper company official immediately
- Inform and educate guests about treatments, product and hotel services
- Maintain regular, predictable attendance in accordance with Health Spa policies and procedures
- Exemplify our core values, family‑style service, our mission and vision
- Exemplify our DEI culture
- Perform other job‑related duties as assigned
What You Will Need
- Education: High school education or equivalent preferred
- Experience: Minimum of 150 hours of certified massage training or equivalent experience
- Certificate/License: City of Reno Massage Therapist License and $1 million liability insurance, plus 6 CEUs annually to re‑license
- Positive, team‑oriented personality and enjoyment of serving people
- Good communication and physical condition
- Knowledge of physiology and anatomy
- Excellent massage techniques and touch
- Self‑motivated and able to work flexible hours
Additional Requirements
- Work in a health spa environment and an office environment
- Shift work that may include extended days
- Exposure to varying noise levels, temperature, illumination, air quality, solvents, oils, fumes, odors
- Use of electrical and heat‑generated devices
- Constant contact with staff and guests
- Access to entrance involving two flights of stairs
- Physical demands: constant standing, repetitive hand use, light and firm grasping, finger dexterity, frequent bending, reaching up to six feet high, occasional lifting of supplies up to 100 lb, reaching 12‑36 inches, walking and lifting 76‑100 lb
- Basic reading, writing, math, clerical perception, coordination and information analysis skills
- Ability to follow instructions, meet time requirements, memorize, problem‑solve and use independent judgment and decision making
- Normal vision range
The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristic protected by law.
Caesars Entertainment is an Equal Opportunity Employer and will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.