Mass Tort Case Intake Manager

Zerega Consulting; San Francisco (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary plus equity

Opportunity to shape impactful systems

Job summary

Zerega Consulting is seeking a Case Intake Manager to lead and develop their intake operations for a pioneering legal-tech startup. This pivotal role requires at least 3 years of experience in case intake and a bachelor’s degree. You will help transform how plaintiffs access justice, working alongside a dynamic team focused on large-scale legal cases.

Qualifications

• 3+ years of case intake experience in mass tort, personal injury, or consumer class action law.
• Expertise with plaintiff-side intake workflows and qualification criteria.
• Excellent written and verbal communication skills.

Responsibilities

• Design and launch high-performing intake funnels for mass tort and class action campaigns.
• Screen leads, vet eligibility, and secure signed retainers.
• Build and manage a high-performing intake team as the company scales.

Skills

Case intake experience

Communication skills

Operational mindset

Data tracking

Education

Bachelor’s degree from a top university

Tools

Litify

Law Ruler

HubSpot

Job description

This range is provided by Zerega Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $100,000.00/yr

Our client is a fast-growing legal-tech startup built by a mission-driven team of top-tier legal professionals and technologists. Their proprietary platform is transforming how plaintiffs in mass tort and class action cases access justice.

They are hiring a Case Intake Manager to lead and scale their intake operations from the ground up. This is an in-house role ideal for a seasoned case manager from a plaintiff-side firm who thrives in fast-paced, high-impact environments and is excited to build something meaningful from day one.

Why You Should Apply

• Help thousands of victims obtain justice in large-scale class action and mass tort cases
• Work with a high-caliber team of legal, tech, and operations professionals
• Competitive base salary plus equity in a purpose-driven startup
• Join a stable, well-structured organization early in its growth
• Shape systems and tools that will impact the future of plaintiff litigation

What You'll Do

• Design and launch high-performing intake funnels for mass tort and class action campaigns
• Screen leads, vet eligibility, and secure signed retainers
• Maintain full compliance with TCPA, HIPAA, attorney advertising, and bar rules
• Track KPIs and optimize conversion rates, response time, and intake quality
• Build and manage a high-performing intake team as the company scales
• Collaborate with engineers, attorneys, and marketing to improve client workflows

You Bring

• 3+ years of case intake experience in mass tort, personal injury, or consumer class action law
• Expertise with plaintiff-side intake workflows and qualification criteria
• Hands-on experience with CRMs such as Litify, Law Ruler, or HubSpot
• A sharp operational mindset and strong data tracking instincts
• Excellent written and verbal communication skills
• A bachelor’s degree from a top university
• Demonstrated longevity in previous roles

Bonus Points For

• Experience in startups, legal tech, or fast-scaling environments
• Fluency in Spanish or other secondary languages
• Local to the San Francisco Bay Area

Reporting Line

This role reports directly to the General Manager and works closely with executive leadership.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Legal Services

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