Case Manager

Omega Law Group Accident & Injury Attorneys; Houston (TX); On-site; USD 41,328 - 61,992; Full time

Benefits offered by this job

401(k) plan

Health Insurance

Vision Insurance

Paid Time Off

Free onsite parking

Job summary

A prominent personal injury law firm in Houston seeks a Personal Injury Case Manager. In this role, you will support accident victims through the claims process while managing case files and communicating with clients. The ideal candidate has over 3 years of experience in case management and possesses strong organizational and customer service skills. This full-time position offers competitive pay of $30 to $45 per hour along with benefits including health and retirement options.

Qualifications

• 3+ years of Personal Injury case management experience required.
• Ability to navigate high-volume workloads in a fast-paced environment.
• Excellent customer service skills and genuine empathy towards clients.

Responsibilities

• Conduct initial consultations with clients to gather case details.
• Oversee pre-litigation aspects of personal injury cases.
• Maintain organized and updated client files.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

Spanish proficiency

Job description

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This range is provided by Omega Law Group Accident & Injury Attorneys. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/yr - $45.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from Omega Law Group Accident & Injury Attorneys

Omega Law Group is a prestigious personal injury law firm serving Texas and California. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: www.omegalaw.com.

Position Overview:

Join our team as a Personal Injury Case Manager and be the backbone of our personal injury law practice. Make a difference in the lives of accident victims by providing them with crucial support and guidance. If you're ready to be an essential part of our mission for justice, apply now and help us make a positive impact.

We are seeking a highly organized and detail-oriented individual to be responsible for guiding clients through the personal injury claims process, from the initial consultation to case resolution. You will serve as the primary point of contact for clients, ensuring that their needs are met and that they receive the support and assistance they require throughout their case.

Responsibilities:

• Conduct initial consultations with clients to gather case details and relevant information
• Oversee all pre-litigation aspects of personal injury cases, managing files from intake to disbursement
• Maintain organized and updated client files, including document management
• Collect necessary evidence, documentation, and information pertaining to each case
• Investigate and establish liability, including obtaining witness statements and photographic evidence
• Coordinate medical treatment and provide recommendations for care
• Gather and organize medical records
• Maintain regular communication with clients, providing updates on case progress via text and phone calls
• Schedule and remind clients of medical appointments
• Assist clients in navigating the healthcare system and obtaining necessary treatment
• Initiate insurance claims and manage insurance Liens
• Prepare legal documents and paperwork related to each case
• Interact with a wide array of entities and individuals, including but not limited to clients, attorneys, and medical providers
• Provide mentorship and training to case manager assistants

Qualifications:

• 3+ years of Personal Injury case management experience required
• Ability to navigate high-volume workloads in a fast-paced environment, with a talent for embracing and adjusting to change
• Excellent customer service skills and demonstrate authentic empathy and compassion towards clients
• Exceptional communication and interpersonal skills for heavy client contact
• Strong attention to detail and exceptional organizational skills and capacity to manage multiple tasks efficiently
• Excellent follow-through to meet multiple deadlines
• Knowledge of medical and insurance terminology is a plus
• Proficiency in Spanish is desirable; candidates fluent in Spanish are encouraged to apply

Compensation:

$30 - $45+ per hour (commensurate with experience and qualifications)

• Retirement Savings: 401(k) plan available
• Career Development: Opportunities for professional growth and advancement
• Health Insurance
• Vision Insurance
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Free onsite parking

We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Law Practice

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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