MarTech Engineering Manager: Identity & Data Platform Lead

Universal Studios; Orlando (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

Universal Orlando Resort seeks a Manager – Digital Experience Technology to lead cross-functional engineering teams delivering scalable, secure customer identity and marketing technology solutions.

The role combines expertise in identity resolution, CDP, cleanrooms, and Adobe Experience Cloud with strong delivery management to ensure timely execution and high quality across marketing activations.

Qualifications

• Bachelor’s degree in Computer Science/Engineering or related field is required.
• 8+ years in technical delivery with at least 3+ years in a leadership/delivery management role.
• Strong background in architecture and engineering of identity and MarTech solutions.
• Experience with AWS cloud platforms and Snowflake data engineering.
• Hands-on delivery experience across Adobe Experience Platform, Salesforce Marketing Cloud, and identity solutions.
• Demonstrated success leading cross-functional teams in Agile/Scrum environments.

Responsibilities

• Provide delivery leadership across identity resolution, customer 360, data collaboration, and MarTech platforms; ensure projects meet architectural and strategic goals.
• Partner with architects to design scalable solutions leveraging AWS, Snowflake, Adobe Experience Platform, Salesforce Marketing Cloud, and cleanroom technologies
• Provide hands-on technical guidance where needed, leveraging architecture and engineering background in AWS, Snowflake, identity solutions, and Adobe Experience Cloud
• Manage engineering teams to ensure high-quality, on-time delivery of integrations, pipelines, identity graph development, and marketing activations
• Drive operational excellence for identity and MarTech platforms, ensuring uptime, monitoring, incident management, and real-time updates to leadership
• Performs other duties as assigned.

Skills

Delivery leadership

Identity resolution

CDP

AWS

Snowflake

Adobe Experience Cloud

Salesforce Marketing Cloud

Agile/Scrum

Education

Bachelor's degree in Computer Science/Engineering or related field

Tools

AWS

Snowflake

Adobe Experience Platform

Salesforce Marketing Cloud

Identity solutions

Job description

Universal Orlando Resort seeks a Manager – Digital Experience Technology to lead cross-functional engineering teams delivering scalable, secure customer identity and marketing technology solutions.

The role combines expertise in identity resolution, CDP, cleanrooms, and Adobe Experience Cloud with strong delivery management to ensure timely execution and high quality across marketing activations.