Marshalling Yard Representative

Global Experience Specialists, Inc; Alden (IL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

401K with company match

Wellness benefits

Vacation time

Employee assistance program

Community involvement opportunities

Team activities

Job summary

Global Experience Specialists, Inc in Alden, IL seeks a Marshalling Yard Representative to support the efficient movement of freight for large venues. You will input freight data into Core Freight to generate inbound and outbound records, helping build accurate show histories.

Responsibilities include dispatching trucks, performing freight audits, and processing billing transfers. You will work with multiple managers and crew on site, often in a busy, noisy environment with extended hours.

Qualifications

• High School Diploma or equivalent required.
• Two to three years in a customer service environment.
• Two to three years of experience in the convention industry highly preferred.
• Must be able to work extended hours including weekends and evenings.
• Ability to work in fast-paced environment with little supervision.

Responsibilities

• Input freight information into Core Freight to create receiving reports and outbound driver records.
• Outbound show site data entry.
• Dispatch trucks to show venue.
• Perform freight audits/prior year drayage comparisons.
• Perform billing transfers.
• Run Core Freight reports during and after show.
• Support other Freight Operations Staff as needed.
• Keep Managers informed on all issues.
• Assist with freight inquiries.

Skills

Leadership

Data entry

Typing

Communication

Teamwork

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

MS Office

Job description

The Marshalling Yard Representative performs pertinent duties including scaling freight trucks, entering necessary exhibitor information into data base to create inbound and outbound show history, controlling carrier traffic to and from venues, and capturing revenue through freight billing. This role is important to the business to ensure the efficient move-in and move-out of all freight in larger venues and to ensure all possible freight revenue is captured and billed appropriately.

Responsibilities:

• Input freight information into Core Freight to create receiving reports and outbound driver records
• Outbound show site data entry
• Dispatch trucks to show venue
• Perform freight audits/prior year drayage comparisons
• Perform billing transfers
• Run Core Freight reports during and after show
• Support other Freight Operations Staff as needed
• Keep Managers informed on all issues.
• Assist with freight inquiries
• Uphold high standard departmental relations and service levels

Qualifications:

• High School Diploma or equivalent required
• Demonstrable leadership ability
• Must be proficient in MS Office programs and have strong typing/data entry skills
• Must be able to work in a fast-paced environment and meet deadlines with little supervision
• Must be able to perform work in office setting and on trade show floor in varied conditions and elements
• Must be able to prioritize tasks and responsibilities to meet deadlines and to complete highest priorities first.
• Team oriented
• Ability to build relationships with both internal and external clients
• Strong organizational, problem-solving skills
• Ability to multi-task
• Strong written and verbal communication skills
• Two to three years in a customer service environment
• Two to three years of experience in the convention industry highly preferred
• Work is performed frequently in a somewhat crowded or noisy area where there may be mild discomfort due to temperature, dust or other conditions.
• Must be able to work extended hours based on schedule- includes weekends and evenings
• Job requires walking, bending, handling, reaching, grasping, lifting 25+ lbs., and repetitive motions
• Job requires long hours during show runs with varying stop and start time both early AM and late PM
• Requires working alone at times and also with others in a team atmosphere
• Will work with and report to multiple managers both in a city and national level

Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

• 401K with company match
• Wellness benefits
• Employee assistance program
• Vacation time
• Community involvement opportunities
• Team activities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.