Marshalling Yard Representative

Global Experience Specialists, Inc.; Illinois; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

401K with company match

Healthcare/vision/dental insurance

Wellness benefits

Career development program

Employee assistance program

Vacation time

Community involvement opportunities

Team activities

Job summary

Global Experience Specialists, Inc. is seeking a Marshalling Yard Representative to support on-site freight operations at large venues. You will scale trucks, capture exhibitor information in Core Freight, and ensure accurate inbound/outbound show history and billing.

The role requires leadership, customer service experience, and strong MS Office/data-entry skills to handle fast-paced environments and show-floor conditions.Extended hours may be needed during shows.

Qualifications

• High School Diploma or equivalent required.
• Proven leadership ability and customer service experience.
• Proficient with MS Office and data entry; able to work fast-paced with minimal supervision.
• Able to work on trade show floors and in offices; strong organizational skills.

Responsibilities

• Scale trucks and manage freight operations on site.
• Enter freight data to create receiving and driver records.
• Dispatch trucks to show venues and run freight audits.
• Process billing transfers and run Core Freight reports.
• Support freight operations staff and keep managers informed.

Skills

MS Office

Data entry

Leadership

Time management

Communication

Customer service

Multi-tasking

Attention to detail

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Core Freight

Job description

The Marshalling Yard Representative performs pertinent duties including scaling freight trucks, entering necessary exhibitor information into data base to create inbound and outbound show history, controlling carrier traffic to and from venues, and capturing revenue through freight billing. This role is important to the business to ensure the efficient move-in and move-out of all freight in larger venues and to ensure all possible freight revenue is captured and billed appropriately.

Responsibilities:

• Scale trucks
• Input freight information into Core Freight to create receiving reports and outbound driver records
• Outbound show site data entry
• Dispatch trucks to show venue
• Perform freight audits/prior year drayage comparisons
• Perform billing transfers
• Run Core Freight reports during and after show
• Support other Freight Operations Staff as needed
• Keep Managers informed on all issues.
• Assist with freight inquiries
• Uphold high standard departmental relations and service levels

Qualifications:

• High School Diploma or equivalent required
• Demonstrable leadership ability
• Must be proficient in MS Office programs and have strong typing/data entry skills
• Must be able to work in a fast-paced environment and meet deadlines with little supervision
• Must be able to perform work in office setting and on trade show floor in varied conditions and elements
• Must be able to prioritize tasks and responsibilities to meet deadlines and to complete highest priorities first.
• Team oriented
• Ability to build relationships with both internal and external clients
• Strong organizational, problem-solving skills
• Attention to detail
• Ability to multi-task
• Strong written and verbal communication skills
• Two to three years in a customer service environment
• Two to three years of experience in the convention industry highly preferred

Work Environment:

• Work is performed frequently in a somewhat crowded or noisy area where there may be mild discomfort due to temperature, dust or other conditions.
• Must be able to work extended hours based on schedule- includes weekends and evenings
• Job requires walking, bending, handling, reaching, grasping, lifting 25+ lbs., and repetitive motions
• Job requires long hours during show runs with varying stop and start time both early AM and late PM
• Requires working alone at times and also with others in a team atmosphere
• Will work with and report to multiple managers both in a city and national level

Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

• Competitive salaries
• 401K with company match
• Healthcare/vision/dental insurance
• Wellness benefits
• Career development program
• Employee assistance program
• Vacation time
• Community involvement opportunities
• Team activities

And much more...

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.