Marriott Springfield Downtown - Complimentary AM Attendant

Aimbridge Hospitality; Springfield (MA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Short-Term/Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking an energetic Complimentary AM Attendant in Springfield, MA, to start mornings with a smile and ready breakfast service. You’ll greet guests, help with menu questions, and keep the dining area tidy and stocked while you prepare and serve items with care.

The role requires strong customer service, teamwork, and the ability to multitask during busy shifts, including lifting up to 50 lbs and staying upbeat throughout the morning.

Qualifications

• High school diploma or equivalent preferred.
• Experience in food & beverage or hospitality is a plus.
• Strong customer service and hospitality mindset required.

Responsibilities

• Greet guests warmly and respond to questions about breakfast options.
• Prepare and serve breakfast items while maintaining food safety and cleanliness.
• Keep dining and buffet areas clean, stocked, and organized.
• Handle guest requests and resolve issues with a positive attitude.
• Assist with dishwashing, restocking, and overall area maintenance as needed.
• Maintain energy and professionalism during busy shifts, lifting up to 50 lbs.

Skills

Hospitality mindset

Customer service

Multitasking

Team player

Education

High school diploma or equivalent

Job description

As our Complimentary AM Attendant, you’ll be the morning mood-setter, making sure guests start their day with a smile and a satisfying meal. You’ll juggle tasks like a pro — keeping the dining area clean, stocked, and organized while prepping food and beverages with care. Whether you’re answering questions or serving up coffee, your attention to detail and warm hospitality will help create a breakfast experience worth waking up for. If you love multitasking, staying ahead of the game, and making mornings memorable, this role is your perfect blend.

Key Skills & Responsibilities

• Warm Welcomes & Local Know-How: Be the friendly face guests remember! Greet with genuine warmth, answer questions about hotel amenities, breakfast options, and share insider tips on local attractions to make every stay unforgettable.
• Breakfast Brilliance & Beverage Crafting: Start the day right by preparing and providing delicious breakfast items. Keep food safety and cleanliness top-notch while delivering smiles with every plate.
• Organized & On Point: Maintain clean, well-stocked service areas that meet brand standards. Keep the flow smooth by clearing tables quickly and refreshing buffet stations like a pro.
• Quick Thinking & Problem Solving: Anticipate guest needs and handle special requests or issues with calm confidence and creative solutions.
• Team Player Vibes: Jump in wherever needed—whether it’s dishwashing, restocking, or tidying up. Bring strong communication skills and a collaborative spirit to every shift.
• Stamina & Grace Under Pressure: Stay energized on your feet, lift and carry items (20-50 lbs), and move with purpose throughout your shift. Keep cool and professional, even when things get busy.

Education And Experience

• High school diploma or equivalent preferred
• Prior experience in food & beverage or hospitality is a plus

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers. Guests can settle into spacious rooms featuring complimentary Wi‑Fi access, Plug‑in Panel for streaming media and plush bedding. Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award‑winning sports bar. The classically‑designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas. Our experienced staff, including planning and catering experts, are always on hand to assist. When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.