Marriott Lancaster Hotel - Food Runner

Aimbridge Hospitality; Lancaster (Lancaster County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term Disability

Long-Term Disability

401k

Paid Time Off

Employee Assistance Program

Life Insurance

Job summary

Lancaster Marriott at Penn Square is seeking a Food Runner to support our dining team. You will deliver meals and beverages, assist servers, and help maintain a clean, organized service area in a fast-paced hotel restaurant.

Ideal candidates have a high school diploma, strong multitasking and communication skills, and a commitment to outstanding guest experiences. Prior restaurant or hotel experience is preferred, and liquor service Certification is a plus.

Qualifications

• High school diploma or equivalent required; upscale restaurant/hotel experience preferred.
• Liquor, wine, and food service certification preferred.

Responsibilities

• Greet and assist guests, addressing them by name when possible.
• Assist servers with presenting menus, answering questions, and suggesting items.
• Prepare baskets with condiments and sides; ensure orders are accurate and presentable.

Skills

Guest service

Communication

Multitasking

Menu knowledge

Education

High school diploma or equivalent

Liquor/Wine Certification (preferred)

Job description

Address 25 South Queen Street, Lancaster, PA, 17603, US

Job Type Regular

Description

Join Our Team as a Food Runner!

As the Food Runner in our full-service restaurant, you’re the behind-the-scenes hero who ensures every dining experience is seamless and memorable! You’ll work closely with servers and guests, delivering food and beverages with enthusiasm and professionalism. Ready to keep the show running smoothly? Step into the action!

KEY SKILLS/RESPONSIBILITIES

• Guest Guru: Always address guests by name, observe and respond to requests, and ensure service is complete.
• Menu Master: Assist servers with presenting menus, answering questions, and making suggestions about food and beverage service.
• Presentation Pro: Prepare baskets with condiments and sides, confirm orders are accurate and presentable, and serve to guests with a smile.
• Operations Organizer: Monitor supplies, maintain stock, and keep kitchen/café areas clean and orderly. Assist servers in keeping service areas tidy, collect and maintain baskets, and relay kitchen times to servers/management.
• Knowledge Keeper: Stay informed about the menu, drinks, specials, and unavailable items.
• Checklist Champion: Complete daily/weekly checklists and perform other duties as assigned.

EDUCATION & EXPERIENCE

• High school diploma or equivalent required; minimum one year experience in upscale restaurant, hotel/resort, or private club preferred.
• Certification in liquor, wine, and food service (including Alcohol Awareness) preferred.
• Ability to work outdoors in all weather conditions and maintain a professional appearance.
• Strong multitasking and communication skills; must meet minimum age requirements and comply with responsible alcohol service standards.
• Physical ability to lift/carry up to 50 lbs and stand, walk, and perform other movements for extended periods.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located in the heart of downtown Lancaster, the Lancaster Marriott at Penn Square blends the historic character of the former Watt & Shand Department Store with the energy and amenities of a modern, full-service destination. The property features 416 guest rooms and is connected to the Lancaster County Convention Center, offering nearly 100,000 square feet of flexible meeting and event space in the center of Lancaster City. The property is also home to a collection of distinctive dining and hospitality experiences, including Plough, The Exchange rooftop bar, Two Kings, M Club and an on-site Starbucks location. Steps from Lancaster’s restaurants, shops, galleries, entertainment and cultural attractions, the Lancaster Marriott at Penn Square offers associates the opportunity to work in a dynamic hospitality environment serving leisure travelers, business guests, conventions, weddings and major events throughout the year. Our team brings together hospitality, culinary, events, sales, operations and guest service professionals who help create memorable experiences for guests while showcasing the best of Lancaster.