Marketplace Operations Manager

Global AI Internet Freedom Fund; Virginia (MN); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology-driven organization is seeking a Marketplace Operations Manager to lead operations and collaborate with Amazon’s sales teams. The ideal candidate will have a solid background in developing marketplaces and understand cloud technologies and AI. This role offers an opportunity to innovate and drive impactful operations in a dynamic environment.

Qualifications

• 3-5 years in business development or operating marketplaces.
• Proficiency in analytical tools for operational improvement.
• Experience in global contact center operations.

Responsibilities

• Develop cost-effective resource models from marketplace data.
• Communicate effectively with senior management and suppliers.
• Propose innovative measures for performance enhancement.

Skills

Leadership

Communication skills

Analytical skills

Problem-solving

Experience in e-commerce

Education

Bachelor’s degree or equivalent

MBA or similar advanced degree

Tools

Microsoft Excel

Python

SQL

Job description

Overview

Join our team at the exciting crossroads of cloud computing, AI and private funds. As a Marketplace Operations Manager, you’ll lead our operations and report directly to the Founder and Chief Investment Officer. This role involves close collaboration with Amazon’s sales teams and leveraging advanced AI technologies to optimize economic and performance outcomes. You’ll work alongside top-tier professionals, including our Managing Partner and teams in product management, technical development, and marketing.

Who We’re Looking For

We need a proactive leader with experience in developing marketplaces and a solid understanding of cloud technologies, supply chains, and artificial intelligence. While familiarity with the financial services sector is a plus, it’s not mandatory. You should be a self-starter with excellent communication skills, both written and verbal, and a strong sense of ownership and drive.

Key Responsibilities

• Develop cost-effective resource models by analyzing marketplace data.
• Maintain clear and effective communication with senior management and suppliers.
• Identify and capitalize on performance improvement opportunities.
• Propose innovative, cost-saving measures and solutions.
• Enhance the integration of resource planning and operational management.
• Adapt to varying tasks and demonstrate flexibility in management and perspective.
• Support and improve various cross-departmental processes and procedures.

Basic Qualifications

• Bachelor’s degree or equivalent professional experience.
• At least 3-5 years in business development, consulting, or operating marketplaces.
• Proficiency in using analytical tools to challenge assumptions and improve operations.
• Experience in distribution or wholesale industries is beneficial.
• Skilled in creating and managing reports, maintaining APIs, and monitoring performance metrics.
• Excellent problem-solving skills and ability to manage strategic and tactical challenges.
• Experience in global contact center operations.
• Strong command of Microsoft Excel and superior communication abilities.
• Commitment to the core values of the Global AI Internet Freedom Fund.

Preferred Qualifications

• MBA or similar advanced degree.
• Experience with software development practices and data infrastructure.
• Practical skills in Python and SQL.
• Deep knowledge of the wholesale and distribution sectors.
• Experience in e-commerce and familiarity with online retail environments.
• Fluent in English, with additional language skills advantageous.
• Relevant technical certifications, such as AWS.

This role is perfect for someone looking to make a significant impact in a dynamic, fast-paced environment. If you’re driven to deliver results and ready to challenge yourself, we’d love to hear from you.