Ops Generalist China / Remote / Full-time

Sellrbox; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

100% remote

Job summary

Sellrbox is a fast-growing e-commerce operations company seeking an Ops Generalist to keep our US and China teams aligned. You will own day-to-day operations across finance, legal, HR, and compliance, coordinating with external partners to ensure regulatory and operational excellence.

Ideal candidates are natural generalists, highly organized, and adept at solving problems in a cross-cultural, remote environment. You will influence process design as we scale across marketplaces and borders.

Qualifications

• Experience as a generalist across multiple functions.
• Strong organizational systems and processes.
• Problem-solving with cross-cultural experience.
• Experience in fast-growing startups.
• Ability to work remotely with flexible schedule.

Responsibilities

• Manage day-to-day operations across finance, legal, HR, and compliance across US and China teams.
• Coordinate with external partners including accountants, lawyers, suppliers, logistics providers across countries.
• Own compliance and reporting across jurisdictions and marketplaces.
• Build operational infrastructure with scalable processes, templates, and systems.
• Support the people function from onboarding to benefits across countries.
• Handle special projects as a versatile contributor.

Skills

Generalist mindset

Highly organized

Problem solving

English fluency

Mandarin fluency

Job description

Sellrbox is at the stage where operational excellence can be a real multiplier. With teams across the US and China, and clients spanning multiple marketplaces, we need someone who can jump into any operational challenge, whether finance, legal, people ops, or supply chain coordination, and make things work.

As our Ops Generalist, you'll be the person who ensures the business runs smoothly behind the scenes. From vendor negotiations to compliance audits to cross-border logistics coordination, you'll handle the work that keeps a fast-growing e-commerce company on the rails.

This is a role for someone who loves variety, thrives in ambiguity, and takes pride in making complex things look simple.

In this role, you will…

Manage day-to-day operations across finance, legal, HR, and compliance, acting as the connective tissue between these functions across our US and China teams

Coordinate with external partners including accountants, lawyers, suppliers, logistics providers, and other vendors across multiple countries

Own compliance and reporting ensuring we meet regulatory requirements across the jurisdictions and marketplaces where we operate

Build operational infrastructure with processes, templates, and systems that scale as the team and client base grows

Support the people function from onboarding new hires to managing benefits administration across different countries

Handle special projects that don't fit neatly into anyone else's job description, making you the ultimate utility player

You’ll be a great fit if you…

You’re a generalist at heart. You’d rather do five different things in a day than one thing all week. Variety energizes you.

You’re highly organized. You manage complexity with systems, checklists, and relentless follow-through.

You’re a problem solver. When something breaks or a process doesn't exist, you figure it out. Google, network, experiment, whatever it takes.

You’re comfortable cross-culturally. You’ve worked across US and Asia teams. Fluency in English and Mandarin is strongly preferred.

You communicate clearly. You can distill complex operational decisions into clear recommendations for leadership.

You’ve worked at a fast-growing company. You understand the pace, the ambiguity, and the need to wear many hats.

What it means to join the team…

Shape operations at a critical stage of company growth

Direct access to founders and influence on how the company is built

Exposure to every aspect of running a cross-border e-commerce business

Honest, low-ego team with autonomy to ship

100% remote with flexible schedule

Comp: Competitive and commensurate with experience

About Sellrbox

Sellrbox is an e-commerce management company building AI-powered tools that help sellers and brands scale on Amazon and beyond. We pair hands-on marketplace expertise with proprietary software to drive real results for our clients.

Our remote team spans multiple countries and is growing fast. We combine deep e-commerce operations knowledge with cutting-edge AI to build tools like Astra, our intelligent advertising platform, that give sellers a genuine competitive edge.