Marketplace Manager

NOBLE PANACEA; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

A luxury skincare brand is seeking a Marketplace Manager in New York to lead sales on Amazon and other e-commerce platforms. The role focuses on driving performance, developing strategies for visibility, and managing comprehensive account operations. Ideal candidates will have experience with luxury brands and a strong interest in skincare. Join us to revolutionize the marketplace experience and achieve ambitious sales targets.

Qualifications

• Must have prior experience managing marketplaces, Amazon Luxury a bonus.
• Ideal, relevant brand experience in luxury, with an interest in skincare, wellness, and beauty.

Responsibilities

• Drive sales performance on Amazon and other marketplaces.
• Identify new marketplaces to launch.
• Take full responsibility for 360° account management.
• Develop and execute strategies for visibility.
• Own marketplace PPC strategy.
• Leverage Amazon’s DSP for campaigns.
• Utilize reports and tools for performance insights.

Skills

Proactive

Target-Oriented

Strategic

Organised

Diligent

Critical thinking

Education

Bachelor’s degree or equivalent

Tools

Amazon Marketplace

PPC

Job description

Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground-breaking OSMV™ Technology at the core of the brand enables transformational efficacy and precision. We create deep respect & intention by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D to packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty.

We are seeking a Marketplace Manager, to lead our sales and marketing in this channel.

Working closely with the Senior Manager/Head of Ecommerce, this role is directly responsible for the day-to-day running of the brands chosen marketplace partners, working to ambitious growth targets. The ideal candidate would be highly proficient in at least the Amazon Marketplace and/or TMG with additional platform considered a distinct advantage. The role is multifaceted; covering product launches, advertising, creative campaigns and reporting. It sits within the DTC team but essentially powers a competitor(s) platform and therefore the candidate will need to be an expert in collaboration, communication and creativity.

This role would suit somebody who is constantly researching the evolution of existing marketplaces, as well as being at the forefront of what is being developed globally. Someone who is driven by data but can apply insight effectively and someone that understands the nuances of country/region specific requirements to deliver effective strategies.

Duties and Responsibilities Include:

• Drive sales performance on Amazon and other marketplaces in order to meet and exceed sales targets.
• Identify new marketplaces to launch and take ownership of the end-to-end launch process, from research and pitch, to onboarding, activation, and daily operations.
• Take full responsibility for 360° account management on Amazon and other marketplaces, including product upload feeds, inventory control, compliance documentation, and backend updates.
• Build and maintain strong external relationships with marketplace contacts to secure brand-first positioning in marketing campaigns, homepage features, and seasonal pushes.
• Develop and execute strategies that work with marketplace algorithms to increase both paid and organic visibility in search results.
• Own marketplace PPC strategy: plan and implement full-funnel campaigns (Sponsored Products, Brands, Display), continuously optimise performance, and scale results through intelligent bidding and targeting.
• Leverage Amazon’s DSP (Demand-Side Platform) in partnership with agency support to deliver awareness and retargeting campaigns at scale.
• Utilise the full suite of marketplace reports and tools to extract actionable insights that drive performance; manage weekly reporting cadence and budget tracking.
• Collaborate with the Global Marketing Copy Editor to deliver search-optimised, conversion-driven product and brand content tailored to each marketplace.
• Manage and refine product feeds, ensuring flawless NPD launches and continual improvements to existing listings to enhance discoverability and conversion rates.
• Identify and implement additional traffic-driving strategies beyond retail media — including influencer partnerships, press features, advertorials, and off-site paid opportunities.
• Design, build, and optimise the Amazon Brand Store and other marketplace storefronts, testing new modules and measuring their impact on engagement and sales.
• Support the China Ecommerce Manager in growing Tmall and Little Red Book platforms, applying learnings from global marketplace success.

Other Duties may include:

• Support the Senior Manager/ Head of eCommerce by contributing to DTC sales performance reporting, helping shape weekly and monthly trading narratives.
• Assist with the execution of trading calendars, ensuring marketplace activity is aligned with key brand moments, campaigns, and commercial objectives.
• Monitor and report on DTC and marketplace KPIs including conversion, AOV, traffic, UPT, and profitability to provide a holistic performance view.
• Provide commercial analysis to inform pricing, markdown, and promotional decisions — using performance insights to identify sales levers and margin opportunities.
• Coordinate with Supply Chain, Performance Marketing, and Finance to support forecast accuracy, inventory planning, and budget reconciliation.
• Continuously improve reporting processes and dashboard outputs, ensuring stakeholders have access to relevant, actionable insights across channels.

Education & Experience:

• Bachelor’s degree or equivalent.
• Must have prior experience managing marketplaces (Amazon Luxury a bonus).
• Ideal, relevant brand experience in luxury, with an interest in skincare, wellness and beauty.

Skills & Requirements:

• Proactive – Stays informed of marketplace trends, algorithm changes, and competitor moves. Shares insight regularly to ensure the brand remains agile and future-ready.
• Target-Oriented – Strong numerical skills and a results-driven mindset; thrives in environments where goals are ambitious and performance is closely tracked.
• Strategic – Brings depth of marketplace experience and a strategic outlook on how to elevate performance and brand equity in a competitive landscape.
• Organised – Demonstrates strong operational capability, improving reporting processes and championing data clarity across teams.
• Diligent – Acts as a vigilant guardian of marketplace account health, addressing risks and resolving issues swiftly with an ownership mindset.
• These attributes are underpinned by the usual traits of flexibility, approachability, a good sense of humour, self awareness and a growth mindset.
• Ability to multi-task, prioritize, and manage time effectively.
• Organisational, critical thinking, questioning & exceptional attention to detail.
• Sales mindset to achieve productivity goals.

EEO Statement:

Equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.