Marketplace Operations Lead

CarParts.com; Long Beach (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

CarParts.com is seeking a highly organized Marketplace Manager to own the day-to-day operations and performance of the CarParts.com Marketplace. You will coordinate with internal teams and marketplace sellers to onboard partners, publish accurate products and offers, and resolve issues for a seamless customer experience.

The role requires strong analytical and project-management skills, with a track record of driving operational improvements in a fast-paced environment.

Qualifications

• 5+ years of experience in marketplace operations, e-commerce operations, account management, seller management, category management, or a related field.
• Experience working with third-party sellers, vendors, suppliers, or partners.
• Strong operational and project management skills.
• Experience working across multiple internal teams and managing complex dependencies.
• Highly analytical with the ability to identify trends, diagnose problems, and drive solutions.
• Strong communication and relationship management skills.
• Comfortable operating in a fast-paced and evolving environment.
• Highly organized with strong attention to detail and follow-through.
• Ability to manage multiple priorities and resolve issues independently.

Responsibilities

• Own the day-to-day operations and performance of the CarParts.com Marketplace.
• Monitor marketplace activity to ensure sellers, products, offers, inventory, pricing, and fulfillment are operating as expected.
• Identify and resolve operational issues impacting sellers or customers.
• Monitor marketplace performance and proactively identify opportunities to improve the customer and seller experience.
• Establish and maintain operational processes, playbooks, and best practices as the marketplace scales.

Skills

Marketplace Ops

E-commerce Ops

Seller Management

Cross-functional Lead

Analytics

Tools

Mirakl

Job description

CarParts.com is seeking a highly organized Marketplace Manager to own the day-to-day operations and performance of the CarParts.com Marketplace. You will coordinate with internal teams and marketplace sellers to onboard partners, publish accurate products and offers, and resolve issues for a seamless customer experience.

The role requires strong analytical and project-management skills, with a track record of driving operational improvements in a fast-paced environment.