Marketplace Operations Lead

CarParts.com; Long Beach (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

CarParts.com is seeking a Marketplace Operations Manager in Long Beach, CA to own the day-to-day marketplace operations, ensuring sellers and product data are live and accurate. You will coordinate onboarding, resolve operational issues, and drive improvements across teams, including Merchandising, Technology, and Seller partners.

The role requires strong analytics, project management, and collaboration skills in a fast-paced environment, with a focus on delivering a seamless customer and seller

Qualifications

• 5+ years of experience in marketplace operations, e-commerce operations, account management, seller management, or a related field.
• Strong operational and project management skills.
• Experience working across multiple internal teams and managing complex dependencies.
• Highly analytical with the ability to identify trends, diagnose problems, and drive solutions.
• Strong communication and relationship management skills.
• Comfortable operating in a fast-paced and evolving environment.
• Highly organized with strong attention to detail and follow-through.

Responsibilities

• Own the day-to-day operations and performance of the CarParts.com Marketplace.
• Monitor marketplace activity to ensure sellers, products, offers, inventory, pricing, and fulfillment are operating as expected.
• Identify and resolve operational issues impacting sellers or customers.
• Monitor marketplace performance and proactively identify opportunities to improve the customer and seller experience.
• Establish and maintain operational processes, playbooks, and best practices as the marketplace scales.
• Serve as the primary day-to-day point of contact for marketplace sellers after they are signed.

Skills

Marketplace operations

E-commerce operations

Account management

Seller management

Cross-functional collaboration

Data analysis

Tools

Mirakl

Job description

CarParts.com is seeking a Marketplace Operations Manager in Long Beach, CA to own the day-to-day marketplace operations, ensuring sellers and product data are live and accurate. You will coordinate onboarding, resolve operational issues, and drive improvements across teams, including Merchandising, Technology, and Seller partners.

The role requires strong analytics, project management, and collaboration skills in a fast-paced environment, with a focus on delivering a seamless customer and seller