Marketing Support Administrator

IICRC; Springs, Northern (NY, KY); Hybrid; USD 23,000 - 26,000; Part time

Benefits offered by this job

Free food & snacks

Advancement opportunities

Training & development

Competitive salary

Employee discounts

Job summary

SERVPRO of Marietta West is seeking a Marketing Support Administrator to assist sales and marketing efforts, manage referrals, and coordinate social media across multiple locations. This position emphasizes proactive communication, organization, and brand consistency.

The role involves creating reports, developing engaging content, and supporting campaigns and events. A two-year background in sales/marketing support is preferred, with strong customer service and software knowledge.

Qualifications

• Two years’ experience with sales and marketing support.
• Superb customer service, administrative, and verbal and written communication skills.
• Working knowledge of current business software technologies is required.
• Excellent organizational skills and strong attention to detail.
• Ability to successfully complete a background check subject to applicable law.
• Experience in the commercial cleaning and restoration or insurance industry is desired.

Responsibilities

• Provide sales and marketing administration including referral source follow-up and database management.
• Create reports and gather data on job leads and online performance.
• Manage and grow social media accounts across multiple locations and platforms, including Facebook, Instagram, and other emerging platforms.
• Create, coordinate, schedule, and publish engaging social media content.
• Develop content that highlights our employees, customers, community involvement, projects, company culture, and accomplishments.
• Maintain a consistent and professional brand voice across all locations and platforms.
• Support marketing campaigns, promotions, events, and community activities.
• Attend company and community events to capture photos, videos, and content.
• Coordinate marketing materials and promotional efforts

Skills

Sales & marketing support

Customer service

Administrative skills

Communication skills

Attention to detail

Job description

SERVPRO of Marietta West Marketing Support Administrator

Do you love working with people and being part of a winning team?

Then, don’t miss your chance to join our Franchise as a new Marketing Support Administrator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi-tasker. If you are self‑motivated and have superb interpersonal skills, then you should thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Benefits:

• Free food & snacks
• Opportunity for advancement
• Training & development
• Competitive salary
• Employee discounts

Primary Responsibilities

• Provide sales and marketing administration including referral source follow-up and database management
• Create reports and gather data on job leads and online performance
• Manage and grow social media accounts across multiple locations and platforms, including Facebook, Instagram, and other emerging platforms
• Create, coordinate, schedule, and publish engaging social media content
• Develop content that highlights our employees, customers, community involvement, projects, company culture, and accomplishments
• Maintain a consistent and professional brand voice across all locations and platforms
• Support marketing campaigns, promotions, events, and community activities
• Attend company and community events to capture photos, videos, and content
• Coordinate marketing materials and promotional efforts

  Position Requirements

  • Two years’ experience with sales and marketing support
  • Superb customer service, administrative, and verbal and written communication skills
  • Working knowledge of current business software technologies is required
  • Excellent organizational skills and strong attention to detail
  • Ability to successfully complete a background check subject to applicable law
  • Experience in the commercial cleaning and restoration or insurance industry is desired

  Hours

  • 20+ hours/week; 8:30 a.m. to 5 p.m.

  Pay Rate

  $17 - $19 pers hours (Competitive pay based on experience)

  SERVPRO of Marietta West is an EOE M/F/D/V employer