Marketing Support Coordinator (full/part time)

Servpro Industries, Inc.; Benton Harbor (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay rate

Opportunity to learn and grow

Job summary

A leading restoration franchise in Benton Harbor is looking for a Marketing Support Coordinator to enhance their marketing efforts and provide outstanding service. The role involves maintaining online presence, coordinating marketing events, and ensuring effective communication. Ideal candidates should have a degree in marketing/business and at least two years of relevant experience. This position offers flexible hours and a competitive pay rate based on experience, with opportunities for learning and growth.

Qualifications

• Two years’ experience with sales and marketing support.
• Experience in the commercial cleaning and restoration or insurance industry is desired.
• Ability to successfully complete a background check subject to applicable law.
• Working knowledge of current business software technologies is required.
• Associate’s or bachelor’s degree in marketing or business or equivalent experience.
• Ability to successfully complete a background check subject to applicable law.

Responsibilities

• Maintain Franchise’s web and social media sites.
• Provide sales and marketing administration including referral source follow‑up.
• Coordinate all public relations programs including sales and marketing events.
• Provide newsletters and e‑blast coordination.
• Maintain key account target list and provide research and ensure crucial deadlines are met.
• Provide brand and marketing coordination, including advertisement placement and tracking.
• Maintain sales and marketing materials and supplies.

Skills

Customer service

Communication skills

Organizational skills

Interpersonal skills

Multitasking

Verbal communication

Education

Associate’s or bachelor’s degree in marketing or business

Tools

Business software technologies

MS Office

Social media platforms

Job description

Future Opening: Marketing Support Coordinator (full/part time)

Full Time • Benton Harbor

SERVPRO Marketing Support Coordinator - full or part time

Do you love working with people and being part of a winning team?

Then, don’t miss your chance to join our Franchise as a new Marketing Support Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi‑tasker. If you are self‑motivated and have superb interpersonal skills, then you should thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities

• Maintain Franchise’s web and social media sites
• Provide sales and marketing administration including referral source follow‑up and database management
• Coordinate all public relations programs including sales and marketing events, CE classes and networking
• Provide newsletters and e‑blast coordination
• Maintain key account target list and provide research and ensure crucial deadlines are met
• Provide brand and marketing coordination, including advertisement placement and tracking
• Maintain sales and marketing materials and supplies

Position Requirements

• Two years’ experience with sales and marketing support
• Superb customer service, administrative, and verbal and written communication skills
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Working knowledge of current business software technologies is required
• Excellent organizational skills and strong attention to detail
• Associate’s or bachelor’s degree in marketing or business or equivalent experience
• Ability to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required, typically varying between 7 a.m. and 5 p.m.

Pay Rate

Competitive pay based on experience.

SERVPRO is an EOE M/F/D/V employer

SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

How proficient are you with business software technologies? *

How proficient are you working with mobile devices? *

How many years of sales and marketing support experience do you have? *

How many years of experience do you have in the commercial cleaning and restoration or insurance industry? *

I was referred to this position by a current employee

WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.