Marketing Supervisor

Maverickelko; Colorado; On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Free gas (up to $3,900 annually) or 2

Free bus passes

Free covered Parking

2 weeks PTO per year

6 observed holidays with holiday pay

Health benefits package

401K & more

Career development and tuition Reimb

Flexible work schedules

Team member referral program ($600)

Job summary

Maverickelko is seeking a marketing-focused leader to supervise the Casino Hosts and Player Development teams in Colorado. You will monitor rewards and promotions, analyze player data, and help plan events to drive engagement and loyalty across property initiatives.

The role requires 2–4 years in casino marketing or related fields, a strong grasp of marketing concepts, and experience with casino systems and databases. Competitive benefits and growth opportunities offered.

Qualifications

• Associate's or Bachelor's degree preferred; may consider equivalent experience.
• 2–4 years in casino marketing, hospitality, customer service, sales, or related field.
• Supervisory or team leadership experience preferred.
• Knowledge of casino marketing concepts, player development, and loyalty initiatives.
• Experience with casino systems and marketing databases preferred.
• Strong organizational and project management skills; able to manage multiple priorities.
• Excellent verbal and written communication; customer service oriented.

Responsibilities

• Supervise and support Casino Hosts and Player Development team members daily.
• Monitor player reinvestment and discretionary compensation per policies.
• Review and update player information and customer records for development efforts.
• Assist with planning and executing promotions, tournaments, VIP events, and other events.
• Identify opportunities to reactivate inactive players and boost engagement.
• Generate and review reports on player activity, promotions, and marketing performance.
• Ensure policies, procedures, and service standards are followed.
• Assist with recruiting, training, and coaching to improve performance and service.
• Support cross-property marketing initiatives and player development programs.
• Coordinate with departments for events and guest experiences.
• Respond promptly to guest concerns and service recovery opportunities.
• Participate in community outreach and property awareness initiatives.
• Maintain knowledge of programs, promotions, trends, and competitive activity.
• Identify ways to improve operations and guest experiences.
• Manage website content, social media, and email campaigns.
• Develop marketing schedules and promotional calendars.
• Distribute event information to departments to ensure readiness.
• Comply with gaming regulations and company policies.
• Demonstrate professionalism and commitment to guest service.
• Perform other duties as assigned.

Skills

Casino marketing knowledge

Supervisory experience

Data analysis

Marketing concepts

Organizational skills

Customer service orientation

Problem solving

Ability to analyze data

Education

Degree in Marketing / Business / Hospitality / Communications

Tools

Excel

Word

Outlook

Adobe Creative Suite

Graphic design

Job description

Description

Team Members Will Enjoy:

• FREE GAS (up to $3,900 annual value) or Free bus passes
• Free covered Parking
• 2 weeks PTO per year
• 6 Observed Holidays with Holiday Pay
• Health Benefits Insurance Package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K & more!
• Career Development and Advanced Opportunities
• Tuition Reimbursement
• Flexible work schedules
• Team Member Referral program ($600 per team member referred!)

Responsibilities include but are not limited to:

• Supervise and support Casino Hosts and Player Development team members in their daily activities.
• Monitor player reinvestment and discretionary compensation to ensure compliance with company policies and established guidelines.
• Review, maintain, and update player information and customer records to support effective player development efforts.
• Assist with the planning, implementation, and execution of promotions, tournaments, giveaways, VIP events, and special events.
• Identify opportunities to reactivate inactive players and increase engagement among existing customers.
• Generate, analyze, and review reports related to player activity, promotions, and marketing performance.
• Ensure departmental policies, procedures, and service standards are consistently followed.
• Assist with recruiting, training, coaching, and developing team members to improve performance and customer service.
• Support cross property marketing initiatives and player development programs.
• Coordinate with other departments to ensure the successful execution of events, promotions, and guest experiences.
• Respond promptly and professionally to guest concerns and service recovery opportunities.
• Assist with community outreach efforts and property awareness initiatives.
• Maintain current knowledge of company programs, promotions, industry trends, and competitive market activity.
• Identify opportunities to improve operational efficiencies, guest experiences, and departmental processes.
• Manage and maintain website content, social media platforms, and email marketing campaigns.
• Develop and maintain marketing schedules, promotional calendars, and communication timelines.
• Prepare and distribute promotional and event information to all departments to ensure operational readiness.
• Comply with all applicable gaming regulations, company policies, and procedures.
• Demonstrate professionalism, integrity, and a commitment to exceptional guest service.
• Perform other duties as assigned.

Requirements

• Associate's or Bachelor's degree in Marketing, Business, Hospitality, Communications, or a related field preferred; equivalent experience may be considered.
• Two to four years of experience in casino marketing, hospitality, customer service, sales, player development, or a related field.
• Previous supervisory or team leadership experience preferred.
• Knowledge of casino marketing concepts, player development programs, and customer loyalty initiatives.
• Experience with casino systems, player tracking systems, and marketing databases preferred.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal, written, interpersonal, and problem-solving skills.
• Strong customer service orientation and commitment to guest satisfaction.
• Ability to analyze data, identify trends, and make sound business decisions.
• Experience with Excel, Word, Outlook, Adobe Creative Suite, graphic design, or marketing content creation preferred.

$60,000 - $65,000/yr

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

888-897-7781

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