Marketing Coordinator - The Casino

Nemacolin; Wharton Township (PA); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

Nemacolin in Wharton Township, PA seeks a Marketing Administrative Assistant to support sales and marketing operations. You will track expenses for events, assist with reports, and help manage guest services during promotions and tournaments.

The role requires a high school diploma and 1–3 years in Marketing or related field, with training and certifications as required. You will work closely with the Marketing Management Team to maintain website content and ensure excellent guest experiences.

Qualifications

• High school diploma or GED required.
• 1–3 years in Marketing or related field, or a related four-year degree or equivalent experience.
• Must complete all required company training.
• Must maintain required certifications.

Responsabilités

• Track weekly expenditures for entertainment, tournaments, drawings and events.
• Ensure accuracy in duties, paperwork and reports.
• Support the administrative functions of the Sales and Marketing department.
• Coordinate with Marketing Management to uphold high guest service standards during promotions and events.
• Maintain familiarity with OASIS for inquiries, offers, redemptions and marketing reports.
• Update and maintain website information.
• Uphold guest service standards during promotions and events and assist players.
• Update self-excluded/excluded patron records as required.
• Provide feedback to the Executive Host regarding VIP players.
• Authorize and issue complimentary services per the approved matrix.
• Upload and manage photo galleries for contest winners and coordinate with the digital agency.

Connaissances

Marketing coordination

Guest service awareness

Attention to detail

Formation

High school diploma or GED

Outils

OASIS familiarity

Description du poste

• Accountable for tracking weekly expenditures, including costs for entertainment, tournaments, drawings and special events
• Accuracy in completing assigned duties, paperwork and reports
• Responsible for supporting the administrative functions of the Sales and Marketing department
• Responsible for completing annual Anti-Money Laundering/Title 31 training
• Coordinates with the Marketing Management Team to assure high standards of guest service for any marketing promotion or event
• Working knowledge of OASIS including but not limited to the following: Customer inquiries, Players Club & Tracking info, Customer offers & redemptions, Credit over limit history and transaction summary, and Marketing reports
• Updates and maintains all website information
• Assures high standards of guest service by maintaining constant awareness for the entire property and assistance of all promotions, events and entertainment and Players
• Responsible for updating the self-excluded and/or excluded patrons within the Casino
• Management Systems
• Provides feedback to the Executive Host regarding status and concerns of VIP players
• Ability to authorize and issue complementary services to patrons in accordance with the approved Complimentary Matrix.
• Uploading and managing photo galleries for contest winners, and communicating relevant information to the company's digital agency

DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATION REQUIRED:

• High school diploma or GED equivalent preferred
• Minimum of one to three years' experience in Marketing or a four-year degree in a
• related field or equivalent work experience preferred
• Must be able to receive and maintain all required certification
• Must complete all required company training

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.