Business Development Representative

Coastal Pines Behavioral Health; Saint Augustine (FL); On-site; USD 55,000 - 90,000; Full time

Job summary

Acadia Healthcare is seeking a referral development professional in Saint Augustine, FL, to expand services by cultivating physician and non-physician referral sources. The role focuses on relationship-building with discharge planners, social workers, and physicians, and on managing leads to streamline admissions.

You will travel within the community, educate stakeholders about programs, and partner with clinical teams to optimize referrals and admissions.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in Marketing or related health or social services field preferred.
• Two or more years’ experience in sales and/or marketing required.

Responsibilities

• Collaborate with hospital discharge planners, social workers, case managers, physicians and management to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of referral sources within a facility (physicians, social workers, discharge planners).
• Coordinate with clinical assessment team on referrals for admission.
• Educate patients, families, community and other referral sources on programs and amenities provided within facility.
• Coordinate admission process and ensure resources are obtained.
• Travel frequently within community to schedule meetings and develop contacts/referral sources.
• Document referral sources in contact management system.
• Develop events/forums to identify potential referral sources.
• Maintain existing referral relationships.
• Use Salesforce analytics to plan and evaluate activity.
• Represent facility in professional forums and communicate mission in outreach interactions.
• Create outreach initiatives to regularly communicate with top referral sources.

Skills

Sales experience

Marketing experience

Education

Bachelor's degree in Marketing or related health/social services

Tools

Salesforce

Job description

Overview

PURPOSE STATEMENT:

Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources

Responsibilities

ESSENTIAL FUNCTIONS:

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.

• Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
• Coordinate the completion of admission process and ensure appropriate resources are obtained.
• Travel frequently within community, scheduling meetings and developing contacts/referral sources.
• Document referral sources within appropriate contact management system.

• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicate mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
• Two or more years’ experience in sales and/or marketing required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license, main

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