Marketing/Sales Operations Analyst

Membersuite; Dunwoody (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous vacation time

Monthly Massages

Quarterly Activities

Job summary

Membersuite, based in Dunwoody, Georgia, is looking for a Sales & Marketing Operations Manager to oversee the strategy and use of our key technologies. The role involves working closely with multiple teams to ensure alignment and efficiency, as well as improving performance through expert analysis.

The ideal candidate will have strong CRM skills, especially in Salesforce, and will be metrics-driven. Bonuses include generous vacation time and a supportive work environment focused on innovation.

Qualifications

• 2-4 years of experience in CRM and Marketing Systems.
• Strong understanding of sales and marketing best practices.
• Excellent verbal communication and written skills.

Responsibilities

• Own the sales and marketing technology stack.
• Create reports and perform analysis to determine trends.
• Ensure the quality of the prospect and customer database.

Skills

CRM experience

Salesforce

Project management

Data management

Metric driven

Tools

Salesforce

Pardot

Google Analytics

HTML

Job description

MemberSuite, Inc. is an enterprise Software as a Service (SaaS) company based in Atlanta, GA. Our Association Management Software (AMS) allows associations and nonprofits to modernize their technology infrastructure. Our innovation focused approach, modular based platform, unlimited user pricing and extensive API are key differentiators in a very fragmented market. We believe cloud-based technology will be the future of this $1 billion market and we want to be at the forefront. MemberSuite values innovation to make every association, a modern one. Are you ready?

Job Description

Who Are You?

We’re looking for someone who thrives in a startup environment and wants the experience of working for a high growth SaaS company. The ideal candidate is self-motivated, detailed oriented, metrics obsessed and wants to leverage technology to enable scalable processes and track critical KPIs to provide insight and guidance to the executive team. The Sales & Marketing Operations Manager will be responsible for the strategy, best practices and on-going use of our CRM (Salesforce), marketing automation (Pardot) and BI (Insightsquared) tools in addition to other marketing or sales related technology. This person will work closely with the Marketing campaign team, SDRs, Account Executives and Executive team to understand all of the moving parts, the needs of each team and how to make it all work together. This is a great opportunity to learn about the unique needs of a high growth software company that offers room for professional development within an innovative environment. Are you a goal-oriented, highly-driven professional? If so, check us out!

Responsibilities

• Owning the sales and marketing technology stack and making recommendations for additional software if needed
• Owning, enabling and enforcing best practices throughout the marketing and sales funnel
• Creating reports and performing analysis to determine trends based on past performance using Insightsquared and implementing changes (both technology and outside processes) to directly improve future performance
• Ensuring the quality of our prospect and customer database
• Owning online demand generation program enablement, execution and support
• Creating, managing, Q&A and executing marketing campaigns using Pardot
• Creating data segmentation filters, groups, and distribution lists for campaigns, lead scoring, and nurturing programs for prospect and customer segmentations that will minimize lead fatigue and opt-outs

Qualifications

• 2-4 years of experience in CRM and Marketing Systems - Salesforce experience required along with related data management/data cleansing tools
• Strong understanding of sales and marketing best practices including campaign execution, Q&A testing and conversion measurement
• Quick learner, metrics driven, highly inquisitive
• Strong project management skills – organized, agile and focused on results
• Excellent verbal communication and written skills

Preferred:

• Experience with Google Analytics, AdWords, Salesloft, Pardot and Insightsquared a plus
• Knowledge of Drupal or WordPress and/or skills in HTML a plus
• Certified Salesforce Administrator highly desirable

Additional Information

What You Will Get In Return

• Generous vacation time
• Monthly Massages
• Quarterly Activities

Job Location: Dunwoody, Georgia

Position Type: Full Time

Compensation: Based on experience

**Please note that only qualified candidates with unrestricted employment authorization (US citizens or permanent residents) will be contacted. Also, this position is LOCAL, so only candidates residing in or near Atlanta will be considered. We are based near Perimeter Mall, in Dunwoody.