Marketing Production Retail Merchandiser II

Total Quality Logistics; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Total Quality Logistics is hiring a Marketing Production Retail Merchandiser II to drive brand consistency and revenue growth across e-commerce and retail programs. You’ll manage digital storefronts, gear shop and campaigns, coordinating with Marketing, Sales and external vendors.

This role emphasizes vendor management, cross-functional execution and process improvement. You’ll document SOPs, apply automation where possible, mentor teammates, and provide concise leadership updates from our

Qualifications

• Bachelor’s degree in Marketing, Merchandising, Business Administration or related field.
• 3+ years in marketing production, merchandising or related role.
• Strong time and project management with ability to handle multiple priorities.

Responsibilities

• Own and optimize e-commerce platforms, ensuring accurate product listings, pricing and UX.
• Lead digital merchandising and campaigns with focus on conversion and ROI.
• Manage branded merchandise programs and inventory across channels.
• Coordinate with Marketing, Sales and external vendors on end-to-end initiatives.
• Document processes, timelines and budgets; provide leadership updates.

Skills

E-commerce

Project management

Vendor management

Communication

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in Marketing / Merchandising / Business Administration

Tools

Microsoft Office

Adobe Creative Cloud

Job description

About the Role:The Marketing Production Retail Merchandiser II is a cross-functional role responsible for contributing to brand consistency, revenue growth and operational excellence across e-commerce, retail merchandising and enterprise marketing initiatives. This role manages digital storefronts, branded merchandise programs and complex projects, ensuring alignment with strategic priorities and brand standards.The position partners closely with Marketing, Sales, and external vendors to lead end-to-end initiatives, optimize e-commerce platforms and deliver measurable business outcomes on time and within scope.What you’ll be doing:E-Commerce SolutionsOwn and optimize e-commerce platforms, ensuring accurate product listings, pricing, promotions and user experience across online storesLead digital merchandising and campaign execution with a focus on conversion, revenue growth and return on investmentAnalyze digital and campaign performance, translating insights into recommendations and continuous improvement initiativesRetail Merchandising & Brand ProgramsLead branded merchandise and custom apparel programs across physical and digital channels, ensuring alignment with brand standards and business objectivesManage inventory, forecasting, ordering, reconciliation and reporting to maximize efficiency and minimize riskOversee the physical HQ Gear Shop, including merchandising, pricing, inventory control and vendor coordinationMaintain and expand strategic vendor relationships, ensuring quality, cost-effectiveness and timely fulfillmentCross-Functional ExecutionManage Gift Campaigns, from intake and planning through execution, delivery, and post-project evaluation.Manage project documentation, timelines, budgets, and reporting with clear accountability and governance.Deliver concise, proactive updates to leadership, escalating risks and driving solutions as needed.Partner across Marketing, Sales, Design, and Operations to ensure alignment and execution excellence.Process & Continuous ImprovementEstablish and document scalable processes, SOPs, and best practices to improve efficiency and consistency.Apply automation and AI-enabled tools where appropriate to enhance productivity and decision-making.Serve as a point of reference on best practices in e-commerce, merchandising, and project execution.Train and mentor team members and partners on tools, processes, and operational best practices.What you need:Bachelor’s degree in Marketing, Merchandising, Business Administration, Retail Management or related field3+ years of experience in marketing production or a related roleStrong time and project management skills with the ability to handle multiple priorities and deadlinesExcellent communication skills, both written and verbalAbility to build and maintain effective relationships with vendors and internal teamsProficiency in Microsoft Office Suite and Adobe Creative CloudDetail-oriented with a focus on quality and accuracyUnderstanding of design principles and a good sense of visual appealProactive and self-motivated with a strong sense of urgencyAbility to work independently and as part of a teamStrong problem-solving skills and the ability to make informed decisionsWhere you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245