Assistant Site Merchant

Crate & Barrel; Northbrook (IL); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Crate & Barrel in Northbrook, IL is seeking an Assistant Site Merchant to define and implement digital merchandising strategies that drive conversion and category sales. This on-site role (Mon-Thu) offers remote Fridays and a fast-paced, data-driven environment.

You’ll build products, partner with merchants and creative teams, and manage lifecycle decisions to boost customer experience. You will work with analytics to refine rules, ensure data quality, and influence site strategies through

Qualifications

• Bachelor's degree required.
• 1-2 years of retail or ecommerce merchandising experience.
• Strong written and verbal communication skills.

Responsibilities

• Build products in retailer systems, including SKU setup and asset management.
• Collaborate with merchant and creative teams to drive product content.
• Curate product placement and promotions to align with brand and revenue goals.
• Manage product lifecycle on the website, including launches and seasonal transitions.
• Analyze site performance and adjust merchandising rules accordingly.
• Ensure product data quality and taxonomy accuracy.
• Support research projects to influence site strategies.
• Troubleshoot live site issues affecting assets and data.

Skills

Retail experience

eCommerce merchandising

Analytics

Communication

Education

Bachelor's degree

Tools

Google Suite

Job description

In this role, you will be responsible for defining & implementing digital merchandising strategies to drive conversion and category sales. You will be executing the full life cycle of products while consistently and thoroughly overseeing proofing of the site to ensure an excellent customer experience.

This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.

A day in the life as an Assistant Site Merchant...

• Build products in retailer proprietary systems, including SKU setup and maintenance of SKU content, including: product copy style guide, product images, videos, and other assets
• Move the product creation process forward by effectively partnering with merchant and creative teams (copywriters, photo studio, production, etc)
• Strategically curates the selection, placement, and promotion of products on the e-commerce site, ensuring alignment with brand guidelines and revenue goals.
• Develops and refines merchandising rules and algorithms with a high degree of autonomy, aiming to enhance customer experience and drive key performance indicators.
• Independently manages the product lifecycle on the website, including decisions on new product launches, seasonal transitions, and end-of-life product strategies.
• Evaluates competitor merchandising tactics and market shifts, then independently recommends and implements strategic adjustments to maintain a competitive edge.
• Support team with defining & implementing product playbook strategies within categories by leveraging analytics & executing competitive research
• Responsible for maintaining product integrity, content accuracy, as well as taxonomy and categorization
• Partner effectively with merchant teams to improve accuracy and completeness of product data to positively impact product findability on site
• As needed, partner with Customer Research to conduct research projects with results that will ultimately influence site strategies
• Rapidly troubleshoot live site issues and resolve back-end and customer-facing issues related to site assets and item data

What you’ll bring to the table…

• The ideal candidate will be able to efficiently meet deadlines, be detail-oriented, able to self-organize, and strong communication skills.
• High attention to detail, process-oriented, fast learner, self-starter
• Demonstrated ability to learn new technology and systems
• Self-motivated, quick learner, and able to prioritize and multitask effectively
• Ability to collaborate and work on a busy and dynamic team
• Strong written and verbal communication skills
• Ability to define new strategies and processes and execute through to completion
• Ability to learn online merchandising best practices and strategies
• Comfort with online analytics (KPIs and systems/tools)
• Customer-centric and strategic mindset
• Demonstrated ability to navigate and seek solutions to problems

We’d love to hear from you if you have…

• Bachelor's degree
• Google Suite (Gmail, Google Drive)
• 1-2 years of retail, eCommerce merchandising, or related experience