Marketing Ops Specialist

JMD Technologies Inc.; Northborough (MA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

JMD Technologies Inc. in Northborough, MA, is seeking a Marketing Ops Specialist to manage day-to-day marketing operations, CRM systems, reporting, and asset management in a hybrid environment.

The role collaborates with Marketing, Sales, Finance, and Quality to support programs and ensure data accuracy. You will handle WordPress updates, vendor coordination, and subscription programs, while tracking budgets and maintaining SOPs.

Qualifications

• 3+ years of marketing operations or business operations experience, including day-to-day program and process coordination.
• WordPress administration experience with page updates and asset uploads.
• Experience administering CRMs such as HubSpot, Dynamics, Salesforce, or similar.
• Strong Excel skills for data management, reporting, and dashboards.
• Experience with document control and asset distribution.
• Excellent organizational, communication, and project coordination skills.
• Ability to coordinate multiple projects, vendors, internal teams, and external partners.

Responsibilities

• Manage day-to-day marketing operations and recurring program administration.
• Coordinate customer subscription programs, product sampling requests, distribution, and reporting.
• Administer CRM platforms and marketing technology systems.
• Maintain accurate data, reports, dashboards, and program performance tracking.
• Improve workflows and support the development of SOPs.
• Manage document control, file organization, version management, and approved marketing assets.
• Coordinate dealer and distributor requests for marketing resources.
• Conduct dealer website audits to verify product information accuracy.
• Track budgets, process invoices, and coordinate with Finance.
• Manage vendors, purchasing activities, and promotional inventory.
• Perform basic WordPress administration, including website content updates and document uploads.
• Support website content and document migration projects.
• Coordinate with Marketing, Sales, Commercial Operations, Quality, and Finance.
• Track project status, deadlines, and deliverables.

Skills

Marketing ops

WordPress admin

CRM platforms

Excel

Document control

Project coordination

Communication

Vendor coordination

Tools

HubSpot

Salesforce

Microsoft Dynamics

Job description

Location: Northborough, MA (Hybrid – 3 Days Onsite per Week)

Employment Type: Temp-to-Perm

Status: Accepting Candidates

About the Role

We are seeking a Marketing Ops Specialist to manage the day-to-day operations, systems, programs, and documentation supporting marketing and commercial teams. This is an operations-focused coordination role involving marketing program administration, CRM systems, reporting, document and asset management, website updates, vendor coordination, and cross-functional support.

Key Responsibilities

• Manage day-to-day marketing operations and recurring program administration.


• Coordinate customer subscription programs, product sampling requests, distribution, and reporting.


• Administer CRM platforms and marketing technology systems.


• Maintain accurate data, reports, dashboards, and program performance tracking.


• Improve workflows and support the development of standard operating procedures (SOPs).


• Manage document control, file organization, version management, and approved marketing assets.


• Coordinate dealer and distributor requests for marketing resources.


• Conduct dealer website audits to verify product information accuracy.


• Track budgets, process invoices, and coordinate with Finance.


• Manage vendors, purchasing activities, and promotional inventory.


• Perform basic WordPress administration, including website content updates and document uploads.


• Support website content and document migration projects.


• Coordinate with Marketing, Sales, Commercial Operations, Quality, and Finance.


• Track project status, deadlines, and deliverables.

Qualifications

• 3+ years of marketing operations or business operations experience, including day-to-day program and process coordination.


• Hands-on WordPress administration experience, including page updates, document and media uploads, and website content maintenance.


• Experience administering CRM platforms such as HubSpot, Microsoft Dynamics, Salesforce, or similar systems.


• Strong Excel skills, including data management, reporting, and dashboard maintenance.


• Experience with document control, version management, file organization, and approved marketing asset distribution.


• Strong organizational, communication, and project coordination skills.


• Ability to coordinate multiple projects, vendors, internal teams, and external partners.