The Marketing Operations Specialist will provide day-to-day operational and logistical support across a variety of marketing initiatives, events, and programs. This role requires someone who is highly organized, proactive, and comfortable managing multiple priorities simultaneously.
The position sits at the intersection of marketing operations, event coordination, vendor management, and general program support. The team supports 18 businesses, each with its own social media presence, and needs someone who can help coordinate the many moving pieces across the organization.
Day-to-Day Responsibilities
- Event Coordination: Develop schedules, coordinate meetings, communicate with vendors, organize event logistics, and track speaker schedules and other event requirements.
- Marketing Materials & SWAG: Coordinate branded merchandise and event materials, including sweatshirts, hats, notebooks, banners, and other promotional items. Manage requests, compile distribution lists, confirm addresses, and ensure the appropriate materials reach the right people.
- Marketing Operations: Support a variety of ongoing marketing initiatives and administrative requests across the organization, helping ensure nothing falls through the cracks.
- Vendor Management: Coordinate with external vendors to support event planning, materials, and other marketing-related needs.
- Process Improvement: Evaluate existing systems and workflows to identify opportunities to improve efficiency, organization, and request management.
- Project & Stakeholder Coordination: Act as the central point of coordination between internal teams, vendors, and senior stakeholders to keep multiple initiatives on track.
- Social Media Support: Provide operational support related to the social media accounts maintained by the organization's 18 businesses.
Required Qualifications
- Marketing Organization Experience: Previous experience working within a marketing department or marketing-focused organization. The responsibilities and requests will fall within the marketing function.
- Event Coordination: Experience supporting events, including scheduling, vendor coordination, planning, and logistics.
- Project Management & Systems: Familiarity with project management tools or workflow systems such as Trello, Monday.com, or similar platforms. Experience identifying process improvements and creating efficiencies is valuable.
- Microsoft Office: Proficiency with Excel, Word, and PowerPoint.
- Organization & Multitasking: Ability to manage numerous requests and competing priorities simultaneously while maintaining strong attention to detail.
- Corporate Experience: Experience working in a professional corporate environment and communicating effectively with senior executives and key stakeholders.
- Communication & Coordination: Strong interpersonal skills and the ability to serve as the go-between for internal teams, leadership, and external vendors.
Nice-to-Have Qualifications
- Experience supporting social media operations.
- Experience working in the financial services or insurance industry.
- Familiarity with corporate marketing programs and large-scale event coordination.