Marketing Ops Lead: Campaigns & Processes

Automatic Data Processing, Inc.; Florida; Hybrid; USD 65,000 - 95,000; Full time

Job summary

The Institute of Internal Auditors (IIA) invites an organized Marketing Operations Manager to drive day-to-day marketing campaign execution and operational workflow improvements. You’ll manage timelines, ensure asset production and timely launches across digital, email, print, and paid channels, while maintaining calendars and reporting.

Join a cross-functional team focused on scalable processes, collaboration with vendors, and data-driven decision making to connect with internal audit

Qualifications

• Bachelor's degree in Marketing, Business, or related field, or equivalent professional experience.
• 3–5 years of experience in marketing operations, digital marketing, campaign coordination, or related role.
• Experience using project management and campaign trafficking tools.
• Strong organizational and project management skills with the ability to manage multiple projects and deadlines.
• Experience coordinating marketing campaigns, deliverables, and workflows across multiple teams.
• Excellent written and verbal communication skills.
• Strong attention to detail, problem-solving abilities, and proactive follow-through.
• Analytical skills with experience preparing reports, interpreting data, and presenting findings.
• Proficiency in Microsoft Office.

Responsibilities

• Manage marketing project timelines, campaign schedules, deliverables, and status reporting.
• Coordinate campaign execution across digital, email, print, and paid media channels.
• Track milestones, approvals, dependencies, and deadlines to ensure timely campaign launches.
• Coordinate launch readiness checklists and confirm successful campaign deployment.
• Maintain marketing calendars, project trackers, and campaign management systems.
• Develop and maintain campaign playbooks, workflow documentation, and operational checklists.
• Identify process inefficiencies and recommend improvements to streamline campaign execution.
• Implement established marketing planning standards and operational processes.
• Support accurate campaign tracking, reporting, and operational visibility.
• Help improve consistency, efficiency, and scalability across marketing activities.
• Partner with creative, digital, content, data, and external vendor teams to coordinate marketing deliverables.
• Provide proactive project updates and communicate risks, bottlenecks, and resource constraints.
• Collaborate with marketing leadership to align execution with departmental priorities.
• Coordinate with marketing planning and operations partners to maintain consistent workflows and reporting.
• Support vendor coordination and budget tracking, including accurate records of spending and deliverables.
• Coordinate production, review, approval, and deployment of marketing campaign assets.
• Maintain organized campaign trafficking workflows and project documentation.
• Monitor campaign execution and identify potential delivery issues.
• Pull reports, interpret operational data, and communicate findings to stakeholders.

Skills

Campaign coordination

Project management

Communication

Organizational skills

Attention to detail

Analytical skills

Education

Bachelor's degree in Marketing/Business

Tools

Microsoft Office

Marketing automation platforms

Email marketing platforms

Job description

The Institute of Internal Auditors (IIA) invites an organized Marketing Operations Manager to drive day-to-day marketing campaign execution and operational workflow improvements. You’ll manage timelines, ensure asset production and timely launches across digital, email, print, and paid channels, while maintaining calendars and reporting.

Join a cross-functional team focused on scalable processes, collaboration with vendors, and data-driven decision making to connect with internal audit