Marketing Operations Specialist

Interface, Inc.; United States; Hybrid; USD 70,000 - 90,000; Full time

Job summary

Interface, Inc. is seeking a Marketing Operations Specialist to manage day-to-day financial workflows, including purchase orders, invoices, and budget tracking.

You will collaborate with Finance, Accounts Payable and external vendors while supporting marketing projects and vendor documentation. The role emphasizes accuracy, proactive problem solving, and cross-functional coordination within a hybrid office environment.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, Communications, Operations or related field preferred.
• 4+ years experience in marketing operations, finance administration, procurement or a related field.
• Experience managing purchase orders, invoices, budgets and vendor payments.

Responsibilities

• Own the end-to-end purchase order process, including creation, entry, tracking, approvals and closeout.
• Administer all marketing CCA and CEA requests, ensuring timely routing, approvals and documentation.
• Manage invoice processing and payments in partnership with vendors and Accounts Payable.
• Follow up on payment status, tracking down and resolving unpaid or delayed vendor payments.
• Maintain records of payment status and supporting documentation.
• Manage monthly budget tracking and reconciliation, flagging discrepancies as needed.
• Maintain PO, invoice, budget and payment trackers for visibility across marketing.
• Serve as the point of contact for vendors on purchase orders, invoicing and payment questions.

Skills

Excel

Budgeting

Vendor relations

Accounts payable

Financial data analysis

Documentation

Communication

Project coordination

Proactive work style

Education

Bachelor's degree in Business/Marketing/Finance/Communications/Operations or related field

Tools

Hive

Quickbase

Microsoft Word

PowerPoint

Excel

Job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise. Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets. Behind every great creative team is an operations crew making sure the details hold together, and this role is the financial backbone of ours.

As part of a team that supports the Global Marketing organization, the Marketing Operations Specialist manages the day-to-day financial workflows that move work forward, including purchase orders, invoices, payment follow-up, budget tracking and approvals, in close partnership with Finance, Accounts Payable and external vendors.

Beyond the financial core, the role manages vendor documentation, contract routing, planning support and other activities that keep the Brand, Creative, Digital and Marketing Operations teams organized and moving.

As the operations team model evolves, the role will also provide flexible support across projects and process improvement efforts.

This is a role for someone who loves bringing order, accuracy and follow-through to a busy, creative environment, and takes pride in keeping the whole operation on track.

The ideal candidate is a self-starter who keeps work on track, uses good judgment to solve problems, and keeps leadership informed on key developments.

Educational Requirements:

• Bachelor's degree in Business, Marketing, Finance, Communications, Operations or related field preferred

Experience Requirements:

• 4+ years experience in marketing operations, finance administration, procurement or a related field
• Experience managing purchase orders, invoices, budgets and vendor payments
• Experience partnering with Finance, Accounts Payable and external vendors

Skills Requirements:

• Strong Excel skills and comfort working with budgets, spending reports and financial data
• Excellent organizational skills and strong attention to detail
• Ability to problem solve and keep management informed on key developments
• Self-starter with a proactive approach to work and getting things done
• Ability to keep work on track, on budget and in scope
• Ability to work independently or with a group
• Excellent written and verbal communication skills
• Ability to build productive working relationships with Finance, Accounts Payable, vendors and cross‑functional partners
• Adaptability and flexibility in a changing environment
• Proficiency in Microsoft Word, Excel and PowerPoint
• Knowledge of project management software such as Hive or Quickbase a plus

Essential Duties:

• Financial Operations & Budget Management (Approximately 60%)
• Own the end‑to‑end purchase order process, including creation, entry, tracking, approvals and closeout
• Administer all marketing CCA and CEA requests, ensuring timely routing, approvals and documentation
• Manage invoice processing and payments in partnership with vendors and Accounts Payable
• Follow up on payment status, tracking down and resolving unpaid or delayed vendor payments
• Maintain accurate records of payment status, payment numbers and supporting documentation
• Manage monthly budget tracking and reconciliation, flagging discrepancies as needed
• Add product costs to the monthly product cost sheet and keep it current
• Maintain PO, invoice, budget and payment trackers to ensure visibility and accuracy across marketing
• Manage marketing budgets in conjunction with the project management and finance teams
• Serve as the point of contact for vendors on purchase orders, invoicing and payment questions
• Keep financial records, approvals and documentation organized, current and audit‑ready

Operational Coordination & Process Support:

• Operational Coordination & Process Support (Approximately 30%)
• Coordinate with legal on contracts, approvals and other legal matters
• Maintain vendor documentation, including certificates of insurance (COIs) and other compliance records
• Serve as an operational point of contact for external vendors and partners
• Track and maintain marketing scopes of work and vendor agreements
• Support annual planning by coordinating timelines, documentation and stakeholder inputs
• Coordinate team meetings, events and departmental logistics as needed
• Support production and photoshoot‑related paperwork, including releases, credits and related documentation
• Maintain organized records and documentation across operational workflows
• Identify opportunities to improve processes, documentation and operational efficiency

Project & Operations Support:

• Project & Operations Support (Approximately 10%)
• Initial focus areas include: Support the Project Management team by helping flag missing, outdated or incomplete project information in Hive and other tools, and passing findings to Project Managers for follow‑up
• Help maintain project reports, dashboards and documentation to support visibility and consistency across the marketing portfolio
• Provide general operational, coordination and project support as business needs and the operations model evolve

Work Environment:

• Office and/or hybrid work environment (3 days in office / 2 days remote)
• Frequent collaboration with global and cross‑functional teams
• Frequently works with detailed financial and operational data
• Fast‑paced environment requiring strong organization, accuracy and responsiveness
• Occasional travel as required for team meetings or events #LI-Hybrid

#LI-Hybrid 3 - Associate / Professional / Individual Contributor / Team Lead

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us onFacebook,Instagram,LinkedIn,andPinterest.

We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.

At Interface, we believe that flooring is more than what you walk on. We help our customers create interior spaces that support well‑being, productivity and creativity, as well as the sustainability of the planet. As a global leader in modular flooring, we design and manufacture an integrated collection of carpet tiles and resilient flooring, including luxury vinyl tile (LVT) and nora® rubber flooring. We’re designers, engineers, scientists, problem‑solvers, dreamers, trailblazers and everything in between. Spread all over the world, we are one team with a shared vision and values. Image © Christopher Payne / Esto For us, sustainability is a journey. We're constantly working to improve the quality of our products and lessen the impact they have on human health and the environment. Design leads everything we do. Our team of designers continuously explores trends, textures, colors, and materials to ensure every pattern and detail is thoughtfully crafted.