Marketing Operations Manager

TalentHop; United States; On-site; USD 115,000 - 140,000; Full time

Benefits offered by this job

Medical coverage starting day one

Company-matched 401(k)

Annual bonus

Job summary

TalentHop is seeking a Marketing Operations Manager to independently manage and enhance the operational systems that support the consumer direct marketing team, ensuring compliant and accurate execution of marketing initiatives.

The role oversees workflows, project management tools, creative operations, and compliance coordination, driving process improvements and maintaining data integrity across campaigns and assets.

Qualifications

• Bachelor’s degree in Marketing, Business, or related field preferred.
• Minimum 5 years in marketing operations or PM within marketing.
• Experience with creative operations and project workflows.
• Experience with Smartsheet, Asana, or Wrike.
• Strong design and optimization of operational processes.
• Capability in risk identification and timeline management.
• Attention to detail with experience in version control and documentation.
• Experience with Compliance or similar control functions in regulated industries.
• Excellent communication to translate requirements into clear processes.
• Experience developing metadata standards.

Responsibilities

• Manage and optimize project management systems, including intake and approval workflows.
• Identify and implement process improvements for efficiency and compliance.
• Lead digital asset management platform implementation and ongoing management.
• Oversee creative operations, including tracking and reporting.
• Develop and maintain marketing policies, procedures, and playbooks.
• Coordinate with Compliance to prioritize reviews and approvals.
• Maintain version control of marketing disclaimers and claims.
• Collaborate with Sales to align on upcoming campaigns.
• Coordinate audit response processes and data retrieval.
• Maintain campaign metadata standards to ensure data integrity.
• Perform other duties as assigned.

Skills

Marketing operations

Project management

Digital asset management

Compliance coordination

Process optimization

Documentation

Education

Bachelor's degree

High school diploma

Tools

Smartsheet

Asana

Wrike

Job description

The organization operates within the consumer direct marketing sector, addressing the complexities of managing marketing operations in a regulated environment. It focuses on streamlining marketing workflows, ensuring compliance, and optimizing operational infrastructure to support effective campaign execution and creative processes.

About the Opportunity:

The MARKETING OPERATIONS MANAGER is responsible for independently managing and enhancing the operational systems that support the consumer direct marketing team. This role ensures efficient, compliant, and accurate execution of marketing initiatives by overseeing workflows, project management tools, creative operations, and compliance coordination.

Responsibilities:

• Manage and optimize project management systems, including intake and approval workflows.
• Identify and implement process improvements to enhance efficiency and compliance.
• Lead the implementation and management of digital asset management platforms.
• Oversee creative operations, including project tracking and reporting.
• Develop and maintain marketing policies, procedures, and playbooks.
• Direct change management efforts for new tools and processes.
• Manage creative workflow from intake to delivery.
• Coordinate with Compliance to prioritize reviews and track approvals.
• Maintain accurate version control of marketing DISCLAIMERS and claims.
• Design and manage data request intake and documentation.
• Collaborate with Sales to align on upcoming campaigns.
• Coordinate responses to audit requests and establish retrieval processes.
• Maintain campaign metadata standards to ensure data integrity.
• Perform other duties as assigned.

Requirements:

• Bachelor’s degree in Marketing, Business, Communications, or related field preferred; High school diploma or GED required.
• Minimum 5 years of experience in marketing operations or project management within marketing.
• Proven experience managing creative operations and project workflows.
• Experience with project management platforms such as Smartsheet, Asana, or Wrike.
• Strong skills in designing and optimizing operational processes.
• Capable project management skills, including risk identification and timeline management.
• Exceptional attention to detail with experience in version control and documentation.
• Experience working with Compliance or similar control functions in regulated industries.
• Excellent communication skills to translate requirements into clear processes.
• Experience developing metadata standards and digital asset organization.

Pay Range and Compensation Package:

• Salary range is $115,000 to $140,000, plus an annual bonus.
• Compensation may vary based on experience, location, and other job-related factors.
• Medical coverage starting on day one.
• Company-matched 401(k).

Equal Opportunity Statement:

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.