Marketing Operations Lead — HubSpot & Data Insights

Dollamur; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Dollamur Sport Surfaces in Fort Worth, TX, is seeking a Marketing Operations Manager to own HubSpot and drive CRM excellence across Sales, Marketing, and Customer Service. You will turn data into actionable insights, build dashboards, and lead cross-functional CRM projects from planning to completion, enabling faster lead-to-cash processes and improved customer experiences.

The role requires a strong background in marketing operations, CRM administration, and analytics, with proven collaboration

Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, Information Systems, or related field or equivalent experience.
• 5+ years in marketing operations, CRM administration, marketing technology, project management, or adjacent role.
• Hands-on experience implementing and administering HubSpot (or comparable CRM platform).
• Track record with marketing automation, reporting, dashboards, and analytics.
• Experience leading cross-functional projects with multiple priorities.
• History of collaboration with Marketing, Sales, and Customer Service to improve processes.

Responsibilities

• Own HubSpot end-to-end—day-to-day system management, training support, continuous improvement, and administration.
• Set CRM governance: data integrity, SOPs, user documentation, and best practices.
• Manage configuration, automation, workflows, reporting, and integrations; support users.
• Partner with Sales, Marketing, and Customer Service to sharpen lead management and customer lifecycle.
• Identify automation and AI opportunities to boost productivity and customer happiness.
• Build and maintain dashboards, reports, and KPIs turning data into actionable insights.
• Lead cross-functional CRM projects from planning to completion and manage timelines.

Skills

Marketing operations

CRM administration

Project management

Data analytics

Education

Bachelor's degree

Tools

HubSpot

Job description

Dollamur Sport Surfaces in Fort Worth, TX, is seeking a Marketing Operations Manager to own HubSpot and drive CRM excellence across Sales, Marketing, and Customer Service. You will turn data into actionable insights, build dashboards, and lead cross-functional CRM projects from planning to completion, enabling faster lead-to-cash processes and improved customer experiences.

The role requires a strong background in marketing operations, CRM administration, and analytics, with proven collaboration