Marketing Operations Lead: Build Processes & Workflows

Matouk; New York (NY); Hybrid; USD 110,000 - 145,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid time off and holidays

Employee discount on Matouk products

Job summary

Matouk is seeking a Manager, Marketing Operations in New York to orchestrate cross‑functional workflows across Marketing, Creative, and Digital teams. You will own calendars, budgets, and approvals, driving processes from concept to execution with a focus on on‑time delivery and budget discipline.

The role requires an entrepreneurial mindset, strong organizational skills, and experience managing multi‑stakeholder projects in a lean environment.

Qualifications

• Bachelor's degree in marketing, business, communications, or related field.
• 6+ years in marketing operations, project management, or similar cross-functional role.
• Demonstrated ability to manage budgets and track spend against plan.
• Experience leading complex, cross-functional projects with multiple stakeholders.
• Strong written and verbal communication skills.
• Comfort with lean teams and process ownership.

Responsibilities

• Serve as central traffic manager for Marketing, Creative, and Digital teams, ensuring visibility of all projects.
• Build and own SOPs for department workflows and end-to-end processes.
• Track and initiate approvals across the organization to prevent bottlenecks.
• Own the master seasonal project status list and keep it as the single source of truth.
• Drive the creative briefing process and ensure briefs meet approval standards.
• Create a unified intake system for ad hoc requests with clear ownership and deadlines.
• Support budget management by tracking spend against plan across channels.
• Code invoices with Finance and reconcile expenses.
• Identify risks and escalate bottlenecks early to keep timelines.
• Coordinate with Merchandising to align marketing with product delivery calendars.

Skills

Marketing operations

Project management

Budget management

Cross-functional collaboration

Salesforce

Trello

Google Workspace

Attention to detail

Education

Bachelor's degree

Tools

Salesforce

Trello

Google Workspace

Job description

Matouk is seeking a Manager, Marketing Operations in New York to orchestrate cross‑functional workflows across Marketing, Creative, and Digital teams. You will own calendars, budgets, and approvals, driving processes from concept to execution with a focus on on‑time delivery and budget discipline.

The role requires an entrepreneurial mindset, strong organizational skills, and experience managing multi‑stakeholder projects in a lean environment.