Marketing Operations & Automation Specialist

Magna Wave Inc; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

Magna Wave Inc. is seeking a hands-on Marketing Operations & Systems Specialist to support the technology, data, and processes that keep our marketing efforts running effectively in Louisville, KY.

This role focuses on maintaining accurate marketing data, building automation workflows, supporting reporting, and providing basic Odoo configuration and user assistance. You will also serve as an internal resource for Microsoft 365 questions and coordinate with our outsourced IT provider for more

Qualifications

• At least two years of relevant experience in marketing operations or IT support.
• Experience supporting Microsoft 365 apps and troubleshooting common issues.
• Experience using CRM, ERP, marketing automation, or similar platforms.
• Strong data validation, reporting, and attention to detail.
• Ability to explain technical information clearly to non-technical staff.
• High school diploma or equivalent.

Responsibilities

• Maintain marketing data across Odoo and connected platforms.
• Monitor lead capture, integrations, and data transfers; coordinate corrections.
• Support campaign tracking, attribution, and lifecycle reporting.
• Build and maintain reports and dashboards; verify against source data.
• Document reporting processes and data definitions.
• Build and maintain email journeys and lead nurturing workflows.
• Troubleshoot routine issues; escalate complex problems.
• Provide basic Odoo user assistance and configure fields, views, workflows.
• Support Microsoft 365 and internal technology requests.
• Coordinate with outsourced IT provider for advanced issues.

Skills

Marketing operations

Data analysis

Documentation

Communication

Troubleshooting

Education

High school diploma or equivalent

Technical certifications

Tools

Microsoft 365

Odoo

CRM/ERP platforms

Job description

Magna Wave Inc. is seeking a hands-on Marketing Operations & Systems Specialist to support the technology, data, and processes that keep our marketing efforts running effectively in Louisville, KY.

This role focuses on maintaining accurate marketing data, building automation workflows, supporting reporting, and providing basic Odoo configuration and user assistance. You will also serve as an internal resource for Microsoft 365 questions and coordinate with our outsourced IT provider for more