Marketing Operations Associate - Student Loans (Remote)

NerdWallet, Inc; United States; Remote; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical benefits

Flexible vacation

New parent leave

Mental health support

401K with company match

Home office stipend

Job summary

NerdWallet, Inc is seeking a Marketing Operations Associate to support the Student Loans marketplace. This remote role collaborates across lenders, partners, Finance, and Marketing to keep campaigns, reporting, billing, and contracts moving smoothly.

You will own lender compliance updates, build dashboards in Google Sheets, reconcile invoices, manage landing pages, and coordinate affiliate campaigns in Voluum, while ensuring accuracy and regulatory compliance.

Qualifications

• 0–3 years of relevant experience preferred; candidates with additional experience will also be considered.
• Bachelor's degree in Marketing, Business, Communications, Finance, Statistics, Computer Science, or a related field preferred, or equivalent demonstrated experience.
• Proficiency in Google Sheets, including formulas, pivot tables, conditional formatting, and dashboard creation.
• Comfort working with numerical data, reconciling figures, spotting discrepancies, and maintaining accurate financial and operational records.
• Ability to quickly learn and use new platforms and internal tools, such as Voluum, Ironclad, WordPress, Amplitude, Databricks, and custom internal systems.
• Clear, professional written communication for correspondence with lenders, traffic partners, and internal teams.
• Exceptional attention to detail when working with regulated content, financial reconciliation, contracts, and external communications.
• Strong organizational skills and the ability to track multiple concurrent workstreams and follow through on outstanding items.
• A proactive approach to following up with external partners and internal teams to keep work moving.
• Sound judgment about when to act independently and when to ask questions or elevate issues.
• Adaptability and comfort switching between compliance, content, reporting, billing, contracts, and affiliate operations.
• Initiative in learning systems and processes and a willingness to seek and incorporate feedback.
• A collaborative approach, with open communication that supports shared decision‑making.
• An ability to connect day-to-day operational work to broader business goals and NerdWallet's mission of helping consumers make smart financial decisions.
• A commitment to building a team environment grounded in trust, transparency, and continuous improvement.

Responsibilities

• Handle lender compliance updates across pages and systems, coordinating with external partners to maintain marketplace accuracy and regulatory compliance.
• Build and maintain marketing reports and Google Sheets dashboards, including month-over-month and year-over-year analyses, campaign and partner performance breakdowns, and monthly billing sheet accuracy reviews.
• Investigate and resolve discrepancies between reports and data sources.
• Manage landing page content and lender display order across the Student Loans marketplace, set up new pages, update content, and support internal and lender requests.
• Set up and configure affiliate campaigns in Voluum and share creative assets with traffic partners to support affiliate-driven acquisition.
• Reconcile partner billing and invoices across both sides of the marketplace, validate invoices, follow up on discrepancies, and surface issues to marketing leadership.
• Maintain payout rates and revenue terms in internal systems to support accurate reporting, bidding systems, partner reconciliation, and internal tracking.
• Manage the partner contract pipeline in Ironclad, tracking contracts through each workflow stage and following up with stakeholders.
• Coordinate across lenders, traffic partners, Finance, Marketing, and internal teams to keep operational work moving from start to finish.

Skills

Marketing operations

Affiliate marketing

Financial reconciliation

Project coordination

Account management

Operations

Education

Bachelor's degree

Tools

Voluum

Ironclad

WordPress

Amplitude

Databricks

Job description

NerdWallet, Inc is seeking a Marketing Operations Associate to support the Student Loans marketplace. This remote role collaborates across lenders, partners, Finance, and Marketing to keep campaigns, reporting, billing, and contracts moving smoothly.

You will own lender compliance updates, build dashboards in Google Sheets, reconcile invoices, manage landing pages, and coordinate affiliate campaigns in Voluum, while ensuring accuracy and regulatory compliance.