Marketing Operations Associate

Acro Service Corp; Fort Mill (SC); On-site; USD 55,000 - 85,000; Full time

Job summary

Acro Service Corp. is seeking a versatile professional for a role at the intersection of marketing, operations, project management, merchandising, inventory, analytics, and business strategy.

The ideal candidate is proactive, highly organized, analytical, and capable of handling multiple projects and stakeholders in a fast-paced environment. The position involves managing large volumes of high-value merchandise and inventory, requiring strong operational discipline, attention to detail, and

Qualifications

• 2-5 years of experience in marketing, marketing operations, merchandising, sales operations, business operations, project coordination, or a related field.
• Strong project coordination and organizational skills.
• Experience working cross-functionally with multiple teams and stakeholders.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Excel and experience working with data, reporting, budgets, or operational metrics.

Responsibilities

• Execute and manage B2B marketing initiatives across internal and external platforms, including product information, sales tools, dealer resources, marketing assets, and newsletters.
• Coordinate sourcing, merchandising, promotional activities, production, warehousing, fulfillment, schedules, communications, and supporting materials across multiple teams.
• Manage day-to-day operations of the Dealer Marketing Suite, Warranty Programs, and Dealer Business Suite, partnering with cross-functional teams to improve adoption, platform functionality, and dealer engagement.
• Track and analyze program performance, platform utilization, merchandise inventory, budgets, vendor spend, and customer/dealer engagement.
• Develop reports and translate marketing and operational data into actionable insights, recommendations, and program improvements.
• Collaborate with Sales, Marketing, Operations, dealers, vendors, and other internal stakeholders to execute strategic initiatives.
• Conduct competitive and market research and identify opportunities to improve marketing programs and customer engagement tools.
• Lead projects from planning through execution, ensuring timelines, deliverables, communications, and stakeholder expectations are effectively managed.
• Build and maintain productive relationships with internal teams, sales representatives, dealers, customers, and external vendors.
• Support optimization of merchandising, production, fulfillment, and vendor processes to improve efficiency and program delivery.
• Proactively gather feedback and information from Sales and dealer teams and identify opportunities for process and program improvements.Manage multiple priorities and high-volume requests while maintaining strong organizational and operational discipline.
• Handle large-volume and high-value merchandise and inventory responsibly and accurately.

Skills

Project coordination

Cross-functional collaboration

Analytical skills

Excel/data reporting

Organizational skills

Tools

Microsoft Excel

Job description

This is not a traditional marketing role. The position sits at the intersection of marketing, operations, project management, merchandising, inventory, analytics, and business strategy. The ideal candidate is proactive, highly organized, analytical, and comfortable managing multiple projects and stakeholders in a fast-paced environment.

The candidate will also be responsible for managing large volumes and high-value merchandise and inventory, requiring strong operational discipline, attention to detail, and follow-through.

Key Responsibilities

• Execute and manage B2B marketing initiatives across internal and external platforms, including product information, sales tools, dealer resources, marketing assets, and newsletters.
• Coordinate sourcing, merchandising, promotional activities, production, warehousing, fulfillment, schedules, communications, and supporting materials across multiple teams.
• Manage day-to-day operations of the Dealer Marketing Suite, Warranty Programs, and Dealer Business Suite, partnering with cross-functional teams to improve adoption, platform functionality, and dealer engagement.
• Track and analyze program performance, platform utilization, merchandise inventory, budgets, vendor spend, and customer/dealer engagement.
• Develop reports and translate marketing and operational data into actionable insights, recommendations, and program improvements.
• Collaborate with Sales, Marketing, Operations, dealers, vendors, and other internal stakeholders to execute strategic initiatives.
• Conduct competitive and market research and identify opportunities to improve marketing programs and customer engagement tools.
• Lead projects from planning through execution, ensuring timelines, deliverables, communications, and stakeholder expectations are effectively managed.
• Build and maintain productive relationships with internal teams, sales representatives, dealers, customers, and external vendors.
• Support optimization of merchandising, production, fulfillment, and vendor processes to improve efficiency and program delivery.
• Proactively gather feedback and information from Sales and dealer teams and identify opportunities for process and program improvements.Manage multiple priorities and high-volume requests while maintaining strong organizational and operational discipline.
• Handle large-volume and high-value merchandise and inventory responsibly and accurately.

Required Qualifications

• 2-5 years of experience in marketing, marketing operations, merchandising, sales operations, business operations, project coordination, or a related field.
• Strong project coordination and organizational skills.
• Experience working cross-functionally with multiple teams and stakeholders.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Excel and experience working with data, reporting, budgets, or operational metrics.

Preferred Qualifications

• Experience in B2B, channel, dealer, customer, trade, or partnership marketing.
• Experience with merchandising, inventory, fulfillment, warehousing, or promotional products.
• Experience working with vendors and managing vendor spend.
• Experience supporting Sales teams or dealer/customer networks.
• Experience with marketing platforms, customer portals, or business tools.
• Automotive, manufacturing, retail, or related industry experience.
• Experience using data to identify trends and recommend business improvements.

This is an on-site position requiring 5 days per week in the office. Hybrid work may occasionally be permitted with direct manager approval.

Some travel may be required, generally no more than 5% annually.