Marketing Operations Assistant Manager

Eataly North America; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products

Referral bonus program

Job summary

Eataly North America is seeking a Marketing Operations Assistant Manager to support the store’s marketing strategy focused on events, education, and community relations.

This role involves managing the in-store Events team, coordinating with corporate marketing, and tracking marketing activities to enhance brand presence.

Preferred candidates will have a bachelor’s degree in business or marketing, 2+ years of experience in marketing, and knowledge of Italian cuisine.

Qualifications

• 2+ years of experience in marketing, preferably with prior managerial experience.
• Experience in the food and beverage industry is preferred.
• Knowledge of Italian cuisine and culture is an advantage.

Responsibilities

• Support planning and execution of the marketing strategy at the store level.
• Manage the in-store Events team.
• Coordinate communication between Corporate Marketing and Store Leadership.
• Track and report on marketing activities and event performance metrics.

Skills

Verbal communication

Written communication

Relationship-building

Problem-solving

Project management

Organizational skills

Time management

Knowledge of Italian cuisine

Food industry contacts

Education

Bachelor’s degree in business or marketing

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Marketing Operations Assistant Manager supports the planning and execution of the marketing strategy at the store level, not limited to events, education, community relations, and graphics. Reports directly to the Area Marketing Operations Manager and reports functionally to the Director of Store Operations. Manages the in-store Events team.

• Partners with Area Marketing Operations Manager and Store Director to execute a comprehensive marketing strategy designed to drive awareness, traffic and sales
• Supports the execution of local marketing initiatives and events in alignment with the store’s overall marketing strategy.
• Assists in coordinating communication between Corporate Marketing, Store Leadership, and local partners to ensure smooth implementation of national and local marketing programs.
• Coordinates in-store visual and communication standards, ensuring all materials adhere to brand guidelines.
• Coordinates production and installation of in-store signage, graphics, and event materials as needed.
• Contributes to social media efforts by capturing and submitting in-store content for approval and publication.
• Assists in planning and logistics for in-store and off-site events, including public and private activations, in partnership with the Events and Store teams.
• Supports relationships with local organizations, business partners, and community groups to strengthen brand presence.
• Tracks and reports on marketing activities and event performance metrics as directed by the Marketing Operations Manager.
• Monitors marketing expenses to help ensure adherence to defined budgets.
• Performs other administrative and marketing-related duties as assigned

• Bachelor’s degree in business or marketing preferred
• 2+ years of experience in marketing, with prior managerial experience
• Experience in the food and beverage industry preferred
• Knowledge of Italian cuisine and culture preferred
• Exceptional verbal and written communication skills and relationship-building skills
• Excellent problem-solving and business management skills
• Knowledge of and contacts in the food industry
• Project management skills
• Organizational and time management skills

JOB REQUIREMENTS

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to travel up to 10% of the time

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!