Marketing Manager II: 26-02865

Akraya, Inc.; San Diego (CA); Hybrid; USD 73,000 - 76,000; Full time

Job summary

Akraya, Inc. is seeking a Social Media Community Engagement Manager to foster authentic engagement across fintech consumer brands. You will build trust, drive positive sentiment, and represent brands with a human voice by actively participating in conversations and managing online communities.

The role requires advanced Reddit skills and experience with social listening tools, plus collaborating with internal teams and agency partners to translate insights into content strategies.

Qualifications

• Engage with consumers on social media to boost brand sentiment.
• Cultivate and manage brand subreddits into active communities.
• Collaborate with internal teams and agency partners.
• Handle sensitive issues and crises with strategic communication.
• Analyze trends and customer conversations to inform content.
• Must have Skills High proficiency on Reddit.
• Proven ability to write with a human, authentic tone.
• Experience with social listening tools.

Responsibilities

• Engage with consumers on social media to boost brand sentiment.
• Cultivate and manage brand subreddits into active communities.
• Collaborate with internal teams and agency partners.
• Handle sensitive issues and crises with strategic communication.
• Analyze trends and customer conversations to inform content.
• Must have Skills High proficiency on Reddit.
• Proven ability to write with a human, authentic tone.
• Experience with social listening tools.

Skills

Reddit

TikTok

Instagram

X

YouTube

Job description

Primary Skills

Social Media Community Engagement Manager Reddit (advanced), TikTok (advanced), Instagram (advanced), X (advanced), YouTube (advanced)

Contract

W2

Duration

9 months (with the high possible of extension)

Location

Mountain View/San Diego (#LI-Hybrid)

Pay Range

Pay Range: $53.00 -$55.00Per Hour #LP

Job Summary

This role is responsible for fostering authentic community engagement across social media platforms for consumer brands. The ideal candidate will build trust, drive positive sentiment, and represent brands with a human voice. They will actively participate in conversations, manage online communities, and translate insights into actionable strategies. Industry Experience Required: Experience in the fintech or a consumer-facing regulated industry is required for this role.

Job Requirements

• Engage with consumers on social media to boost brand sentiment.
• Cultivate and manage brand subreddits into active communities.
• Collaborate with internal teams and agency partners.
• Handle sensitive issues and crises with strategic communication.
• Analyze trends and customer conversations to inform content.
• Must have Skills High proficiency on Reddit.
• Proven ability to write with a human, authentic tone.
• Experience with social listening tools.

About Akraya

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!