FinTech Social Community Manager — Hybrid

Akraya, Inc.; San Diego (CA); Hybrid; USD 73,000 - 76,000; Full time

Job summary

Akraya, Inc. is seeking a Social Media Community Engagement Manager to foster authentic engagement across fintech consumer brands. You will build trust, drive positive sentiment, and represent brands with a human voice by actively participating in conversations and managing online communities.

The role requires advanced Reddit skills and experience with social listening tools, plus collaborating with internal teams and agency partners to translate insights into content strategies.

Qualifications

• Engage with consumers on social media to boost brand sentiment.
• Cultivate and manage brand subreddits into active communities.
• Collaborate with internal teams and agency partners.
• Handle sensitive issues and crises with strategic communication.
• Analyze trends and customer conversations to inform content.
• Must have Skills High proficiency on Reddit.
• Proven ability to write with a human, authentic tone.
• Experience with social listening tools.

Responsibilities

• Engage with consumers on social media to boost brand sentiment.
• Cultivate and manage brand subreddits into active communities.
• Collaborate with internal teams and agency partners.
• Handle sensitive issues and crises with strategic communication.
• Analyze trends and customer conversations to inform content.
• Must have Skills High proficiency on Reddit.
• Proven ability to write with a human, authentic tone.
• Experience with social listening tools.

Skills

Reddit

TikTok

Instagram

X

YouTube

Job description

Akraya, Inc. is seeking a Social Media Community Engagement Manager to foster authentic engagement across fintech consumer brands. You will build trust, drive positive sentiment, and represent brands with a human voice by actively participating in conversations and managing online communities.

The role requires advanced Reddit skills and experience with social listening tools, plus collaborating with internal teams and agency partners to translate insights into content strategies.