Marketing Manager - Arizona Biltmore

Pyramid Burlington Management; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Go Hilton travel benefits

Pyramid’s travel benefits

Job summary

Pyramid Global Hospitality is seeking a Marketing Manager for the Arizona Biltmore in Phoenix to lead integrated marketing across digital, social, email, and on-property channels. You will develop and execute campaigns to boost occupancy, engagement, and revenue while preserving the resort's distinctive voice and luxury positioning.

You will collaborate with culinary and beverage teams to tell compelling stories, drive promotions, and elevate guest experiences across dining, wellness, and

Responsibilities

• Execute integrated resort marketing strategies: Support the development and rollout of property-specific campaigns across digital, social, email, web, paid media, on-property channels, Hilton and LXR platforms to drive awareness, engagement and profitable revenue.
• Bring the Arizona Biltmore brand to life: Help protect and evolve the resort's distinctive voice and visual identity, ensuring marketing reflects its iconic heritage, desert setting, architectural significance and modern luxury positioning.
• Market the full resort experience: Develop and execute campaigns supporting guestrooms and suites, dining and nightlife, spa and wellness, pools, seasonal experiences, special events, meetings, weddings and other revenue-generating resort offerings.
• Drive Food & Beverage marketing strategy: Partner closely with Food & Beverage leadership to develop and execute integrated marketing plans for Arizona Biltmore's restaurants, bars, culinary experiences and seasonal activations, positioning each outlet distinctively while supporting the broader resort brand.
• Strengthen the resort's culinary storytelling: Collaborate with chefs, mixologists and Food & Beverage leaders to uncover compelling stories, signature dishes, cocktails and experiences that differentiate Arizona Biltmore and build its reputation as a leading culinary destination.
• Develop profitable, revenue-driving campaigns: Create targeted campaigns and promotions designed to increase restaurant covers, average check, outlet revenue and profitability, balancing compelling guest offers with clear commercial objectives and measurable return on investment.
• Grow local Food & Beverage demand: Build awareness and visitation among Phoenix and Scottsdale audiences through locally relevant campaigns, partnerships, events, social

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here. Want to learn more about Arizona Biltmore? Hotel Website, Instagram, Facebook

Benefits

• Go Hilton travel benefits
• Pyramid’s travel benefits

What you will have an opportunity to do:

As a Marketing Manager , you will help bring the Arizona Biltmore story to life across every guest touchpoint. From the resort's iconic history and architecture to dining, wellness, pools, seasonal programming, events and destination experiences, you will support integrated marketing efforts designed to build awareness, deepen engagement and drive profitable revenue.

ESSENTIAL FUNCTIONS

• Execute integrated resort marketing strategies: Support the development and rollout of property-specific campaigns across digital, social, email, web, paid media, on-property channels, Hilton and LXR platforms to drive awareness, engagement and profitable revenue.
• Bring the Arizona Biltmore brand to life: Help protect and evolve the resort's distinctive voice and visual identity, ensuring marketing reflects its iconic heritage, desert setting, architectural significance and modern luxury positioning.
• Market the full resort experience: Develop and execute campaigns supporting guestrooms and suites, dining and nightlife, spa and wellness, pools, seasonal experiences, special events, meetings, weddings and other revenue-generating resort offerings.
• Drive Food & Beverage marketing strategy: Partner closely with Food & Beverage leadership to develop and execute integrated marketing plans for Arizona Biltmore's restaurants, bars, culinary experiences and seasonal activations, positioning each outlet distinctively while supporting the broader resort brand.
• Strengthen the resort's culinary storytelling: Collaborate with chefs, mixologists and Food & Beverage leaders to uncover compelling stories, signature dishes, cocktails and experiences that differentiate Arizona Biltmore and build its reputation as a leading culinary destination.
• Develop profitable, revenue-driving campaigns: Create targeted campaigns and promotions designed to increase restaurant covers, average check, outlet revenue and profitability, balancing compelling guest offers with clear commercial objectives and measurable return on investment.
• Grow local Food & Beverage demand: Build awareness and visitation among Phoenix and Scottsdale audiences through locally relevant campaigns, partnerships, events, social